Quick tech specs
- Extended service agreement
- 1 year
- response time: NBD
- advance hardware replacement
- shipment
Know your gear
Standard Certainty Support Level provides 24x7x365 access to the Technical Support Center services either via e-mail, or direct phone support. It further provides new releases of software, including new features and maintenance releases, and provides next business day advanced replacement of failed hardware and waives customer shipping costs.
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