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  • CDW-G Store in a Truck Solutions

  • For more information about CDW-G's Store In A Truck retail technology solution, click Read More to expand each section below.

    • What Is Store in a Truck?
    CDW-G's unique Store in a Truck solution simplifies your new store openings and existing store refreshes through complete technology lifecycle management.

    Store in Truck takes a complete IT blueprint of your store including, servers, power, networking, telephony, merchant services and point-of-sale (POS) lanes. Then—when you are ready to open a new store or refresh the technology within an existing store—one point of contact takes care of the entire process from start to finish. This includes pre-configuring and testing each system before it is sent to your store, installation of your technology infrastructure, plus on-site and post-sales support.

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    What Options are Right for Me??
    With Store in a Truck, is it all about services. After the design of the store’s infrastructure is completed, the biggest challenge needs to be addressed – how will this infrastructure be installed and maintained? There are several factors to consider:

    Equipment Tests - The worst case scenario for retailers is not being ready for your grand opening. With tight deadlines to have IT systems installed and running, nothing can slow the process down quicker than equipment that is dead on arrival (DOA). Having to order new equipment could delay the installation project for days. Before equipment is shipped, each piece needs to be powered up to ensure it is in proper working order to eliminate DOAs and ensure you stay on schedule.

    Asset Tagging and Labeling - Keep track of your equipment quickly and easily with customized asset tags that are created and updated before the equipment reaches your location. This saves valuable time in the installation process and provides an efficient way for your organization to keep track of your IT systems.

    Kitting - Another time killer for on-site installations is searching through numerous packages and package labels to find equipment needed to connect to the system you are building. Kitting eliminates that headache by packaging and labeling all systems and accessories together in one box. This can save value time and reduce the likelihood of misplaced equipment.

    Staging - Projects with multiple locations and long roll-out plans are concerned with product allocation. While most organizations want to buy the equipment upfront and store it in their own warehouse to be deployed when needed, they often realize there are space limitations and inefficiencies. Not to mention the large shipping costs and risks incurred as product is transported multiple times. Staging, however, allows your vendor to become a virtual warehouse for you—they hold the product until you need it—reducing shipping costs greatly by sending product directly to its final destination.

    Software Imaging - Software imaging places your custom operating system and application configuration on each system before it is shipped. Software imagers can also attach each peripheral to ensure proper drivers are installed and all pieces function properly. This allows each system to be plug-and-play upon arrival to further reduce installation time.

    On-Site Installation - On-site installation services of each system can help take the burden off a small IT staff when opening up new stores or refreshing old ones. By using these experts, more stores can be opened or refreshed in a shorter period of time and your IT staff can concentrate on other strategic needs.

    Ongoing Maintenance - With multiple locations dispersed regionally or nationally, an ongoing maintenance contract can augment your support staff. These contracts can be designed to provide 24x7 support and meet tight service level agreement (SLA) requirements of your organization.

    Project Coordination - With all the moving parts involved with sourcing, configuring and installing technology systems in new stores, or during a tech refresh of existing stores, it is best to have an experienced project coordinator managing the process. The Project Coordinator can help ensure that each person or company responsible for a piece of the process is able to meet their deadlines and that any changes are effectively communicated to all parties as they arise.

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    How Will Store in a Truck Solutions Benefit Me?
    Eliminate the headache of having to make multiple calls to source and stage products. One point of contact is all that you will need to refresh your store's existing IT systems, or when opening up new stores. CDW-G can help you with:

    Designing IT systems for your needs:

         • Certified Technology Specialists design the technology blueprint for your entire store.

         • Industry best practices are applied toward your solution.


    Project Coordination:

         • Single point of contact for hardware, software and services.

         • Maintain communication to all parties throughout the process.

         • Maintain stock levels to ensure product availability.


    Order Processing:

         • Your CDW-G account team is familiar with all aspects of your projects.

         • Reduce inventory management—CDW-G is your virtual warehouse.

         • We work closely with you to forecast equipment needs to maximize availability and quick turnaround.


    Customized Service and Support:

         • Our configuration center tests and configures POS, networking and servers before they are shipped.

         • On-site installation team will set up your entire IT infrastructure and systems.

         • Post-sales support to provide tech support, extended warranties and ongoing maintenance agreements.


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    How Can CDW-G Help Me Get Started?
    CDW-G has developed a simple, yet comprehensive approach to retail point of sale solutions that has proven successful for organizations of all kinds:  [+] Read More
    CDW-G has developed a simple, yet comprehensive approach to retail point of sale solutions that has proven successful for organizations of all kinds: 

    Step 1: Engage Your Account Manager
    Your CDW-G account manager and POS/AIDC (Point of Sale/Automatic Identification and Data Capture) specialists will work with you to assess your current and future environment and deliver a solution that includes the right mix of hardware, software and services.

    Step 2: Assess and Design
    We begin by working with you to assess your store's IT needs, everything from the front-end checkout lane to the back-office server, and everything in between. Based on this detailed study, CDW-G will provide a best-in-class solution drawn from our enormous in-stock inventory.

    Step 3: Implement
    CDW-G takes a comprehensive approach to implementation, installation and integration. Our configuration centers will pre-configure, image and test your systems before they are delivered. While on-site installations will be performed by our service provider network, any post-sales technical support, extended warranties and on-site services can be customized to meet any service level agreement.

    Step 4: Manage
    CDW-G's commitment to your retail technology solution continues long after your purchase. Certified technicians offer 24 x 7 telephone support for ongoing management needs, and you can always access online tech support through your My Account tab above. The My Account area also serves as a round-the-clock extension of your account manager: detailing your pricing, order status, account history and more.


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