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Solutions & Services > Unified Communications > Conferencing and Video

Conferencing And Video

What are Conferencing and Video Solutions?

Conferencing solutions consist of audio, Web, and video technologies using a variety of hardware, software, WAN, and PSTN technologies.

They are tools used by organizations to help improve communications among its coworkers, clients, and partners. Through the use of audio, Web, and video bridges (servers/devices that aggregate these communications media) conferencing and video are a part of everyday organizational tools.

How Will Conferencing and Video Solutions Benefit My Organization?

  • Reduce travel costs
  • Increase productivity for dispersed coworkers to share information and address issues immediately, thus creating a competitive advantage
  • Improve hiring & retention for top talent
  • Contribute to corporate green initiatives
  • Enable better communication with clients and partners

How Can I Help My Organization Embrace Conferencing and Video Solutions?

Audio conferencing is very much considered a utilitarian technology as a common way to communicate among several people. However, Web and video conferencing are quickly becoming more ubiquitous in today’s workplace environments.

Web conferencing (includes audio) allows users to share their desktops, documents, and control of their computers as a way to collaborate quickly and in real time to accomplish projects and or share ideas.

The ability to visualize and interact with coworkers is driving the quick adoption of video conferencing. Being able to see the other parties and react to facial expressions helps people connect and communicate through non-verbal queues.

Embracing conferencing and video solutions often first requires organizations to demonstrate not only financial gains but productivity gains made through these tools as well. The quickest example of ROI comes is reduction in travel costs by utilizing these tools, which translates to time and productivity gains. Desktop video is one of the quickest paths to embracing video within organizations, as most laptops and monitors today are now equipped with embedded video cameras.

What Comprises a Conferencing and Video Solution?

Conferencing solutions include:

Voice and Data Services

Also known as telecommunications services, voice and data services provide access to audio, Web, and video communications.

Audio Conferencing

Audio conferencing provides a bridge to facilitate voice calls between three or more parties.

Web Conferencing

Web conferencing software and tools allow users to share desktops, presentations, and other content with invited participants.

Video Conferencing

Conducting a conference between two or more participants at different sites, using the computer network to transmit audio and video, is generally accomplished in three ways: desktop video, endpoint room devices, and through tele-presence rooms.

Digital Media Services

Live media streams from cable sources, internal live and pre-recorded video, and streaming media are all part of the digital media solutions that are offered to distribute all of these multimedia streams.

Getting Started with Video Conferencing

Your CDW·G Account Manager and certified specialists are ready to assist you with every phase of choosing and leveraging the right solution for your IT environment. Our approach includes:

  • An initial discovery session to understand your goals, requirements, and budget
  • An assessment review of your existing environment and definition of project requirements
  • Detailed vendor evaluations, recommendations, future design, and proof of concept
  • Procurement, configuration, and deployment of the final solution
  • Ongoing product lifecycle support

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Migration to a Cisco unified communications system helps an insurance company’s global teams collaborate and call centers solve customer issues more efficiently.

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Brinks Hofer Gilson & Lione

Unified communications is no longer a futuristic concept. Progressive firms are adopting the technology to its fullest potential.

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CareerBuilder

Staffing firm recruits CDW and Global Crossing to unify voice/data services and sharpen its competitive edge.

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Forbes - All Business

Forbes replacement of two legacy networks with a unified communications platform resulted in cost savings and an improvement in its technology tools.

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Michael Best & Friedrich

How Michael Best & Friedrich leverages IP communications to improve productivity and collaboration while reducing costs.

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Navigant Consulting

CDW helped a Chicago-area consulting firm migrate to a new messaging platform. The result was enhanced collaboration, efficiency, and productivity.

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Need for a tailored, efficient contact center to boost operations. Solved.

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Telepresence: Beyond Four Walls

Bridging the gap between MNSU's sites while enhancing the overall learning experience.

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UW Credit Union

The UW Credit Union points to its partnership with CDW as the key to the smooth deployment of Cisco Unified Contact Center Express across its branches.

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Unified Communications Partnerships and Certifications

  • Cisco Contact Center Enterprise ATP
  • Cisco Master Gold Partner in Unified Communications
  • Cisco Master Telepresence and Video Certification
  • Lifesize Expert-level Partner
  • Microsoft Gold Partner in Communications and Messenging
  • Microsoft Lync Voice MVPs
  • Polycom Platinum-level Partner

Unified Communications Awards

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