Check Point Direct Enterprise Support Premium - extended service agreement - 1 year - shipment

Optimize business network performances using the Check Point® Direct Enterprise Support Premium Extended Service Agreement. It offers coverage for parts and defective hardware replacement for a low TCO. Enjoy automatic critical hotfix upgrades and service packs to match network needs. The premium support provides expertise input 24/7 for important issues. This facilitates network and system availability. Contact the technical center any day via the web, phone or email for NBD response covering labor, parts and other upgrades. Use this ESA in 150 countries with more than 1,000 metropolitan areas where certified engineers deliver, install and reconfigure hardware replacement.

Featuring an expert-level Secure Knowledge™ access, the solution provides vital system information and diagnostic tools to ease self-diagnosis and maintenance. Its online diagnostic tools boost defect discovery for fast remediation. This agreement has preemptive detection that aids proactive resolution of gateway security events. This enterprise agreement has a 30-minute committed response time and service, which ensure speedy mitigation of network challenges. Its priority call routing links clients to appropriate support teams for specialized consultation. Use the versatile platform for optional on-site and appliance support to minimize downtime.