Quick tech specs
- • Extended service agreement • parts and labor 4 years • on-site • 9x5 • NBD
Know your gear
Budget IT expenses more accurately. Provides around the clock support without increasing headcount . Spend less time on basic support issues.
To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, Lenovo has developed a family of service offerings.
Lenovo warranty upgrades is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get Lenovo outstanding service at an exceptional value.
Warranty Upgrades and Extensions; ThinkPlus Priority Support is available as a stand alone service and is also available in bundles which includes improved service levels and extensions to the base warranty. Additionally, for customers that require critical situations to be handled ThinkPlus Priority 4 hour response is also available. Check with your sales reps for the service that fits your needs
Key Features & Benefits: ThinkPlus Priority Support
24x7 Local Language Telephone Technical Support
Web Based Service Call Tracking Tool
Priority Call Routing
Escalation Management for more critical situation
Third Party Software Support
Lenovo warranty upgrades is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get Lenovo outstanding service at an exceptional value.
Warranty Upgrades and Extensions; ThinkPlus Priority Support is available as a stand alone service and is also available in bundles which includes improved service levels and extensions to the base warranty. Additionally, for customers that require critical situations to be handled ThinkPlus Priority 4 hour response is also available. Check with your sales reps for the service that fits your needs
Key Features & Benefits: ThinkPlus Priority Support
24x7 Local Language Telephone Technical Support
Web Based Service Call Tracking Tool
Priority Call Routing
Escalation Management for more critical situation
Third Party Software Support