Adobe Platinum Maintenance & Support - technical support (renewal) - for Adobe ColdFusion Enterprise - 1 year

Ensure your mission-critical Adobe solutions run optimally using Adobe® Platinum Maintenance and Support. The program features a comprehensive package that matches the unique needs of large enterprises. It provides access to a knowledge base and customer forums that facilitate the smooth adoption of software such as Adobe ColdFusion® and Adobe Connect®. Take advantage of free phone assistance services for speedy troubleshooting and issue resolution. The Adobe Platinum Support program offers phone assistance to 10 approved contacts to supplement an in-house IT team. With a target response time of 30 minutes for high-priority situations, it minimizes costly downtime.

The 1-year software support program provides coverage 24 hours a day, seven days a week to help cut down on operational expenditures. Adobe's technical team and IT engineers supply the information you need to fully utilize the capabilities of Adobe solutions. Adobe advanced support provides unrestricted remote access to the online tech platform to allow self-diagnosis.