Avaya Callback Assist (v. R4) - license

Mfg. Part: 268214 | CDW Part: 3943947 | UNSPSC: 43232703
  • (v. R4)
  • license
  • 1 port
  • Win
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This item was discontinued on February 17, 2017

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  • (v. R4)
  • license
  • 1 port
  • Win
For many contact center managers, operating a customer service operation is a constant balancing act between maximizing transaction effectiveness and attaining the highest possible levels of center efficiency.

Although contact centers are increasingly being viewed by business leaders as strategic assets for driving revenue growth, traditional "cost center" metrics (such as agent occupancy) remain central measurements of contact center performance.

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