Avaya Express Support Services Plus SRS Media and Technical Support Service

Mfg. Part: GUGU6300ASJ | CDW Part: 2472495 | UNSPSC: 81112202
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
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This item was discontinued on May 22, 2017

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Product Overview

Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 24x7
Avaya has offered the Avaya Express Services portfolio to address customers' growing need for advanced level support. Avaya Express Services provide you with the opportunity to engage in a direct services relationship with Avaya while maintaining established relationships with your preferred Avaya partners.

With globally consistent offerings and direct access to Avaya technical expertise, Avaya Express Services enable faster issue resolution, greater network availability and lower total cost of ownership. Avaya Express Support Services help optimize the performance and availability of your network and ease the transition to a converged network.

Software Release Subscription (SRS) Services provides you with software releases that include new feature content, feature enhancements and/or patches since the last major release. SRS Services enable you to respond quickly to changes in networking environments by providing access to the most current functional enhancements for your software applications as they become available. With SRS Services, you are leveraging the latest application software enhancements, resulting in optimum network or application performance, reliability and stability.

Technical Support Services provide multilingual technical assistance via telephone and the web for issues associated with the operations of all contracted Avaya products. All inquiries are logged, prioritized and tracked through to resolution.

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