Avaya Partner Assurance Support Services Plus Next Business Day Plus Onsite - extended service agreement - 1 year -

Avaya Partner Assurance Support Services provide you with access to Avaya software, service and support, including access to patches, updates, upgrades and Level 3 technical support. Packages are configured to meet specific Avaya partner and end-customer support requirements. The base package includes technical support and corrective software content through patches and system updates, as well as hardware repair and return offerings. Value-added packages offer onsite support, software upgrades and managed spares. Your Avaya partner may package the services differently, so it's important to work with your partner to ensure that Partner Assurance Support Services are tailored to your solution, giving you access to the patches, updates and Tier III and IV support you need.