- Extended service agreement
- parts and labor
- 3 years
- response time: 4 h
- for Brocade FX8-24 Extension Blade
Premier Choice includes a base set of proactive and preferential features while making the remaining personalized and predictive offerings available separately. This introductory offer gives strategic customers the ability to customize their support to fit their unique needs. Premier Choice Support builds on top of the benefits included in Essential Support with the addition of enhanced features like a Support Account Manager, Semi-annual Support Business Reviews, the Activity Quality Process, priority access to expertise, and accelerated escalation management. For additional features and flexibility, Premier Choice customers also have access to the Services Add-On Menu.