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45 If you have all of the network requirements in place, it takes 4-6 hours to have the infrastructure working in a production environment. Valuable Features:The stars from this solution are its NetScaler and profile manager.Improvements to My Organization:This was a breakthrough for us; we reduced our user base from 2000 client machines with Windows OS and all applications installed on all computers and so on, to 40 application servers and 2000 thin clients that don’t need any management. If one has a problem, it’s replaced.Room for Improvement:Many of the improvements that we have identified for this version already appear in the newer version. For this version, we thought they could improve management access to the applications, organization in the console, and revise server management – these are in newer versions.Use of Solution:The solution has been in production for three years.Stability Issues:The solution has been in production for three years with no major problems; zero down time from the solution.Scalability Issues:No scalability issues at all; in the beginning, we had only 20 application servers and 900 users. At this time, we have double the application servers and more than double the number of users. The process was straightforward.Technical Support:The level of support is very good. We have support from a company that is Citrix certified and if we need some core development, such as in the client for end users, Citrix had been wonderful.Previous Solutions:I did not previously use a different solution. This was the solution that we chose for the business need that we had at the time. And from the search conducted at the time, this was the best solution for us.Initial Setup:The solution was straightforward; it’s like, if all of the network requirements have been done, it takes 4-6 hours to have the infrastructure working in a production environment.Cost and Licensing Advice:Thera are two types of licensing, per user or per device. This is a point that needs a lot of attention. It varies from case to case. In the infrastructure that I administrate, the (concurrent) per-user license was the best choice.Other Solutions Considered:At the time, we did not evaluate other options. This was the best solution available for us.Other Advice:Citrix have online sites that help designing, planning and implementing the solution; use them.It’s a strong solution for application virtualization. Works on a Windows server base, so compatibility with applications is easier.Disclaimer: My company has a business relationship with this vendor other than being a customer:My company and Citrix have had some projects together. My company is mainly a telecommunication provider, so we provided the communications and Citrix provided the solution.
45 I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients. Valuable Features:I found the ease of deployment, scalability, and security to be to our benefit when supplying virtual applications to our clients.Improvements to My Organization:It has allowed us to provide network/application resources to anyone anywhere.Room for Improvement:Printing is huge, there are a lot of shortfalls with supporting printing over XenApp. I know it isn't all a Citrix issue, Microsoft needs to do some work as well to get printing streamlined.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
45 It is easy to deploy and maintain, but the studio needs to be sped up. Valuable Features:The central administration and deployment of desktops and apps. Also, XenApp restricts access to those applications that you, as the admin, will define. XenApp works best if there are no bandwidth limitations in your area.Improvements to My Organization:We have 12 offices around the island, and users are able to connect to the same desktop and access their apps and files from any of these locations. Road warriors get access to the insurance apps on their mobile devices of any OS.Room for Improvement:The studio is very slow.Use of Solution:We've been using it since May 2010, alongside XenDesktop and XenServer.Deployment Issues:No issues encountered. From an administrative point of view, it is easy to deploy and maintain.Stability Issues:In the beginning yes, especially if you are running a large number of desktops.Scalability Issues:No issues encountered, and we run 600 virtual desktops.Customer Service:8/10.Technical Support:10/10.Previous Solutions:No, but we did try VMWare View as well as part of a lengthy POC. Citrix XenDesktop & XenApp came out on top.Initial Setup:It was a straightforward installation, a simple wizard-based one on Windows.Implementation Team:We used a mix of a vendor and an in-house one. The vendor was excellent, and they advised on the right architecture for performance and scalability, so I would give them a 10/10.ROI:It's reduced the PC maintenance, and upgrade costs by two or three times.Cost and Licensing Advice:Carefully make the distinction between XenApp and XenDesktop. XenApp uses a mix of Microsoft RDS and Citrix to provision the service so this increases the licensing cost, as well as the amount of administration behind it.Other Solutions Considered:* VMWare View* Kaviza Desktop (later bought by Citrix)Other Advice:Carefully select the components for the architecture. Running virtual desktops or apps require careful planning and sizing. We found SSD disk to be extremely appropriate.The infrastructure for both XenApp and XenDesktop must be carefully designed.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
  • 2016-10-27 T09:29:46.972-05:00
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