Celestix 8x5 Support - extended service agreement (renewal) - 1 year - ship

Mfg.Part: EFS-91244-1RW | CDW Part: 3651671 | UNSPSC: 81111812
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 24 h
  • for MSA Security Appliance MSA6000e
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This item was discontinued on May 02, 2018

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Product Overview

Main Features
  • Extended service agreement (renewal)
  • advance hardware replacement
  • 1 year
  • shipment
  • response time: 24 h
  • for MSA Security Appliance MSA6000e
Celestix 8x5 Support is a contract service that is designed for sale to end customers. This service provides customers a single point of contact, technical assistance and resolutions not only for Celestix One security platform and operating systems, but also for the supported applications designed to run on them.

Celestix 8x5 Support is an annual service that includes: advanced-exchange replacement of defective hardware with 24-hour RMA process; telephone or web-based support during local business hours; access to Celestix's electronic support tools; all OS software and firmware updates and upgrades.