Check Point Collaborative Enterprise Support Co-Premium - technical support
Mfg # CPCES-CO-PREMIUM
CDW # 2972950
Software Details
- Premium
- phone consulting
- response time: 30 min
- Technical support
- 24x7
Know your gear
Check Point Collaborative Enterprise Support combines the unique capabilities of local Certified Collaborative Support Provider (CCSP) partners with the in-depth expertise and resources of Check Point, giving you the best support available to keep your business secure.
Your local CCSP is your point of contact for all your support issues, providing first-line support in your language with an intimate understanding of your environment and support needs. If additional support is required, your CCSP will work directly with Check Point's global, 24x7 Technical Assistance Centers for backline support. Well-defined processes and documented Service Level Agreements (SLAs) ensure that the company meets your expectations for quality and satisfaction.
You will receive Advanced Access to SecureKnowledge, a comprehensive self-service database designed to quickly and easily answer all your technical installation, configuration, and upgrade needs on Check Point products.
Your local CCSP is your point of contact for all your support issues, providing first-line support in your language with an intimate understanding of your environment and support needs. If additional support is required, your CCSP will work directly with Check Point's global, 24x7 Technical Assistance Centers for backline support. Well-defined processes and documented Service Level Agreements (SLAs) ensure that the company meets your expectations for quality and satisfaction.
You will receive Advanced Access to SecureKnowledge, a comprehensive self-service database designed to quickly and easily answer all your technical installation, configuration, and upgrade needs on Check Point products.