Cisco SMARTnet Onsite - extended service agreement - on-site
Mfg # CON-OSP-C220M5SX
CDW # 4714614
| UNSPSC 81111811
Quick tech specs
- Access to TAC 24/7
- Makes major and minor OS updates to enhance the functionality of the system
- It's compatible with CSP-5216,UCSC-C220,CSP-5- 228 and others
- Offers online resources like tools and communities for self-help
- Supports hardware replacement onsite to minimize downtime and hardware maintenance costs
Know your gear
The Cisco® SMARTnet™ Onsite Extended Service Agreement provides fast technical support from professionals at the Cisco Technical Assistance Center (TAC) to keep business functions secure and at peak performance. It performs proactive diagnostics and later produces real-time alerts on some devices with Smart Call Home, which monitors Cisco devices on your network. Use Cisco's online self-help resources such as communities and knowledge base tools to find helpful information on how to fix network errors.
Expect to receive OS updates to enhance the functionalities of the system throughout the validity of the license. The Cisco SMARTnet support also takes care of onsite hardware replacement to minimize downtime and hardware maintenance costs. The replacement is available within the next business day, keeping workforce downtime to a minimum. This support is available 24 hours a day, 7 days a week, giving users the flexibility to contact the technicians at any time. Compatibility options for this agreement include CSP-5216, UCSC-C220 and CSP-5228 units.
Expect to receive OS updates to enhance the functionalities of the system throughout the validity of the license. The Cisco SMARTnet support also takes care of onsite hardware replacement to minimize downtime and hardware maintenance costs. The replacement is available within the next business day, keeping workforce downtime to a minimum. This support is available 24 hours a day, 7 days a week, giving users the flexibility to contact the technicians at any time. Compatibility options for this agreement include CSP-5216, UCSC-C220 and CSP-5228 units.