Global Hardware Replacement Services Managed Spares - extended service agreement - 1 year - on-site

Managed Spares is a complete hardware spares service that includes the dispatch of a local in-country technician who will deliver and replace defective AudioCodes hardware with a Field Replacement Unit (FRU) at your site if a fault occurs. This means you do not need to maintain a spares stock of your own, or bear the costs of management, warehousing, distribution, depreciation, or obsolescence of that stock. By holding FRUs at strategically placed depots throughout the world, AudioCodes is able to provide a 7x24x4 response, resulting in cost savings through economies of scale.