Hitachi Premium Service - extended service agreement - on-site

Modern computing is extremely robust and reliable. However, when installation and maintenance issues do arise, Hitachi Data Systems answers these challenges with Maintenance and Installation Services. Hitachi Data Systems has built an unrivaled reputation as a service-oriented company providing high-quality maintenance services to customers around the world.

Premium Service provides the same services as Standard Service (corrective maintenance to rectify unexpected problems - 24/7 - with onsite response for critical situations) but with a two-hour, targeted onsite response for critical situations for organizations that require a high level of onsite response.