Juniper Networks J-Care Essential Services technical support - 1 year

J-Care Essential Services provide a comprehensive range of post-sales technical support plans tailored to match the requirements of your network environment. J-Care features six standard support offerings, each designed to complement and augment the capabilities of your in-house experts. More than a simple break-fix service, J-Care Essential Services incorporates features that will enhance the performance of your network and your team.

J-Care Essential Services provide rapid response from Juniper Networks post-sales engineers, and hardware replacement options that let you choose the right timing and resources for your network needs. In addition, you receive access to our award-winning Customer Support Center (CSC) where your engineers can access our Knowledge Base, software releases, and other technical tools.