Mitel Call Recorder - license - 5 additional sessions

Mfg. Part: 18025 | CDW Part: 2498930 | UNSPSC: 43233405
Availability: In Stock Ships same day if ordered before 4 PM CT
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  • License
  • 5 additional sessions
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Product Overview

Main Features
  • License
  • 5 additional sessions
The Mitel Call Recorder Application is composed of several separately installed software components. They are The Call Recorder Service, The Call Recorder Administration Utility, The Call Recorder Client and The Call Recorder Web Player.

The Call Recorder Service (aka the record server) is a Microsoft Windows service. Record server instances run on the customer's Mitel headquarters (HQ) and/or application (DVS) servers and through the configuration of "Record Profiles", can automatically record calls and then place copies of the resulting recordings in potentially multiple file system locations and/or inject recordings into one or more Mitel voice mail boxes.

The Call Recorder Administration (aka the admin) is provided to allow you to configure the record server(s). It can be installed on the same PC as a record server and/or on any Windows PC that can access the record server(s) via a local area network. The settings that can be configured include those which control the overall operation of a given record server as well as the settings for each of the record profiles configured for each record server.

The Mitel Recorder Client (aka the client), allows users to control the decision as to which calls recordings are saved when calls disconnect using a small Windows application that runs from the user's tray. Use of the client is optional. It should only be installed if customers want control over the saving of their recordings.

The web based Mitel Call Recorder Player (aka the player), allows users to locate, listen to, download and delete their recordings. The player can play back audio via a user's sound card or via their phone. Use of the player is optional. If the primary goal of using the record server is to create seldomly accessed recording archives then customers may not want to install the player.

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