- (v. 4)
- 50 users
Modern business communication demands a host of tools, including desk and mobile phones, email, instant messaging, voicemail, presence information and audio, video and web conferencing. When these tools are integrated into a system that allows easy flow of communication among devices, it's called unified communications and collaboration, or UCC. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.