Know your gear
Dynamic CRM CALs provides a variety of use rights to CRM users. The licensing is flexible in that it enables customers to license the solution based on how users use Microsoft Dynamics CRM functionality and mix and match these licenses within a deployment. The CRM Dynamics Basic CAL is designed for entry level CRM users who need access to basic CRM functionality wuch as account, contact, lead and case management. This license is also designed for business analysts who require reporting capabilities of Microsoft Dynamics CRM. Finally, this license is suited for users who are engaged in end-to-end custom application scenarios.