NetWitness Gold - technical support - for NetWitness Investigator Enterpris

NetWitness Technical Support Services ensure you get the answers and assistance you need, when you need them. Customer support services are staffed by expert technical support engineers who are available by phone, online and email, 24 hours a day, 7 days a week. Support services are tiered in three maintenance offerings to meet your operational requirements:

Gold - includes the Silver Maintenance Plan (access to customer support during local business hours, and also features access to the NetWitness Self Service Portal), plus 24/7/365 phone support for off-hours problem resolution.