Micro Focus Assigned Support Engineer (F&P, Coll, EM, IG) - technical suppo

Mfg. Part: 051-002114-COM | CDW Part: 1677213 | UNSPSC: 81111811
Availability: In Stock Ships today if ordered within 12 hrs 20 mins
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Product Details
  • Technical support (renewal)
  • VLA
  • phone consulting
  • 12x5
  • response time: 1 h
  • United States
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Product Overview

Main Features
  • Technical support (renewal)
  • VLA
  • phone consulting
  • 12x5
  • response time: 1 h
  • United States
An Advantage/Assigned Support Engineer (ASE) provides the first level of personalized support - a relationship that manages issues from recognition to resolution. ASEs are located in the Novell call center and are available over the phone during Novell Technical Service core business hours of 6: 00am to 6: 00pm MT.

As your technology investments increase in complexity, you may need additional dedicated resources to cover the skill sets needed to optimize and troubleshoot your system. Whatever Premium service agreement you choose, you can purchase additional ASE resources as needed.

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