Novell Premium Service Extended Support Service Request Package - technical support - for Novell GroupWise - 5 incident

Extended support is a fee-based service available after the general support period and includes Novell's self help options as well as fee-based support direct from Novell technical services. Novell's extended support programs are intended to assist customers with longer range migration plans and is not intended to be a long term support solution for customers who plan to stay on outdated products.