- Extended service agreement
- 2 years ( 4th/5th year )
- response time: 10 days
- for Clarity Matrix LCD Video Wall MX46; Clarity Matrix MX46; Clarity Matrix MultiTouch MX46
For basic care, Planar recommends the Bronze Service to protect you against costly repairs. The Bronze Service extends the standard warranty and provides an option to return your product to Planar for repair. The service provides basic support to protect you against the costly, unforeseen expenses of repairing an out of warranty display and unknown display downtimes. Planar Systems recommend this service to OEM or healthcare facilities with spare displays available to accommodate Planar's standard ten day repair time, and/or dedicated IT resources for the installation and removal of displays, and dedicated logistics support required for coordinating returned displays in advance.