04282023
Mfg # 39481270
CDW # 4108835
| UNSPSC 43212112
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Star TSP 654IIBI2-24 - receipt printer - monochrome - direct thermal is rated
3.42 out of
5 by
12.
Rated 5 out of
5 by
Cathy from
Does not print half the time
Printer only prints our Uber Eats orders half of the time. Brand new machine only a couple of weeks old. I will be calling today to report it to the printer manufacturer - I think I received a lemon and want a replacement. I already called Uber Eats a week ago and reported it to them, they were no help. Would like a call back asap.
Date published: 2019-02-13T00:00:00-05:00
Rated 5 out of
5 by
Jack007 from
Overall perfect
This printer was easy to install and works great! I recommend this to all customer that are currently using UberEats platform.
Date published: 2018-12-05T00:00:00-05:00
Rated 5 out of
5 by
Cata21 from
This printer is good tool for my business.
Good quality and worth it to buy. My restaurant has a high volume of order and it have been work perfect. Easy to install.
Date published: 2017-11-07T00:00:00-05:00
Rated 5 out of
5 by
UBEREATSSMALLRESTAURANT from
Ubereats designated printer
The printer has a good small form factor, but it just has one type of connectivity - Bluetooth. You cannot connect more than 1 tablet or device to simultaneously print. This printer lacks WIFI or Ethernet connectivity. $300+ for a printer that lacks basic feature is not going to get more than 2 stars in my book. Considering you don't have choice with Ubereats restaurant, this is the only printer I am stuck with for the time being.
Date published: 2017-11-14T00:00:00-05:00
Rated 5 out of
5 by
NJMike from
Great Price -
I've looked elsewhere to buy, CDW by far had the best price. Blue Tooth printer connection of 1 to 1 pairing to an iPad is an iOS Operating System property- no a fault of the printer. Quick install, quick printing.
Date published: 2018-07-30T00:00:00-04:00
Rated 5 out of
5 by
Jake from
let down
The printer prints less than half the time we want it to. It constantly loses its Bluetooth connection with the Tablet and we have to work to establish the connection again, which doesn't usually happen the first attempt. It's easier for my employees to just take the tablet down the sandwich unit rather than print the receipt. For my future restaurants, I think I'll save the money used for the printer.
Date published: 2018-10-30T00:00:00-04:00
Rated 5 out of
5 by
Popeyes from
Need Frequent Reconnection to the Tablet Bluetooth.
Need Frequent Reconnection to the Tablet Bluetooth.
Requires Reset Connection if not in use for an Hour or so.
Date published: 2017-11-30T00:00:00-05:00
Rated 5 out of
5 by
MrDigital from
Quality but too large
We like using this product, however, it would be better if it was smaller
Date published: 2016-09-27T00:00:00-04:00
Rated 5 out of
5 by
RICOCHIMI from
I DO NOT RECOMMEND IT
THE BLUETOOTH NEVER WORKS WELL IS CONSTANTLY DISCONNECTED FROM THE WIFI NETWORK AND FROM THE VERY SLOW DEVICE TO INPRESS THE ORDERS I DO NOT RECOMMEND IT
Date published: 2018-11-24T00:00:00-05:00
Rated 5 out of
5 by
Dijlah from
Great Printer
Works great with our UberEats Table. Was easy to setup, and made it much faster receiving orders.
Date published: 2018-11-27T00:00:00-05:00
Rated 5 out of
5 by
Ray306 from
Has a hard time staying connected
This printer is connected via bluetooth to the Uber tablet. There seems to be a problem with the printer staying connected to the tablet. I currently have the printer mounted inches from the tablet so there is no issue with distance. There is also a huge lag between when the print button is touched and the actual printing of the receipt. In addition, probably 20-25% of the prints fail.
Date published: 2018-10-16T00:00:00-04:00
Rated 5 out of
5 by
gjmalka from
Lastedf 4 months
The printer Bluetooth worked about 60% of the time, then after four-month, it stopped working altogether. Sent it out under factory repair, it's been now over a week and Star's repair center informed me that they have to send the Bluetooth Board back Star's headquarters for repair, they're not sure when they will get it back. Ubereats should have chosen a company that stands behind there product, not make people wait weeks and possibly months to get a working printer.
Date published: 2019-04-22T00:00:00-04:00