Symantec Incident Response Retainer Service Advanced Enterprise - technical support - 1 year

Symantec wants to make every day a bad day for the adversaries you face. Most organizations today realize that simply deploying protection and detection technologies is not enough to thwart sophisticated targeted attacks. It's no longer "if" you are compromised, it's "when". The evolving threat landscape is populated with highly skilled, funded, and motivated adversaries whose only job is to overcome your security measures.

Assume that an incident will occur - how will your security and response teams handle it? Often manual disjointed efforts will occur which will lead to overwhelmed and overworked teams who may or may not actually remediate the incident. When there's a direct correlation between the time to respond and the overall cost of the incident, speed and efficiency are paramount. Being proactive and developing your organization's incident response program and having an incident response partner on retainer will improve response times, lower your response costs, improve overall response effectiveness, and support a cycle of continuous security and response improvements.

For many organizations, incident response is still a reactive premise centered on a plan or policy document that describes how they should handle such an event. Successful adversary defense in today's threat landscape requires consistent execution of the plan in a way that's orchestrated, measurable, repeatable, and optimized. Symantec's Incident Response Retainer Services will not only quickly and effectively assess and respond to your incident but will help turn your incident response plan into a proactive program.