Software Details
- Technical support
- 1 server
- 10-24 licenses
- emergency phone consulting
- 24x7
- for Acronis Disk Director Server (v. 10.0)
- academic, volume, GOV
- upgrade from Advantage Standard
- 1 year
- response time: 1 h
Know your gear
An enhanced self-service knowledge base library, expanded pay-per-incident support, and a pair of subscription-based support programs aimed to provide customers with world-class service, at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
It offers 24 x 7 support services available via phone, chat, and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error, customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.