APC Remote Monitoring Service - technical support - 3 years

APC Remote Monitoring Service (RMS) is an easy to use, web-based service that serves as a second set of eyes into the health and status of a company's physical infrastructure. Experienced RMS professionals work non-stop to provide 24-hour monitoring of physical infrastructure devices. By utilizing customer-specific and global trending techniques, the RMS professionals can proactively identify and anticipate physical infrastructure threats before they occur. Upon detection of a critical situation, the RMS team will notify the company as specified in the company's online profile and help them recover. The convenient RMS web interface provides the customer with a real-time, dynamic snaphot of their system's health, while the flexible profile can be easily accessed to reflect changes within their organization.