Avaya Diagnostic Server (v. R2) - license - 1 virtual appliance

Remote, fast and simple issue resolution is possible thanks to Avaya Diagnostic Server with SLA Mon technology. As the evolution of Avaya's trusted Access Link (SAL) Gateway, Avaya Diagnostic Server goes beyond remote access and alarming to provide your organization with sophisticated remote IP phone diagnostics and unprecedented network visibility and control. Using advanced technologies with smart agents embedded in Avaya solutions, Avaya Diagnostic Server provides historical network analysis to empower you to proactively solve network issues faster than ever before, which can lead to fewer escalations, and finger pointing within your IT department. Avaya Diagnostic Server enables you to work in parallel with Avaya support via customer controlled tools providing remote access, advanced endpoint diagnostics and network monitoring at no additional licensing cost.