- Hour Parts
- Extended service agreement (renewal)
- 1 year
- response time: 4 h
- for Brocade 300
Through Brocade Direct Support, customers have a single support contact for all Brocade SAN and IP hardware and software solutions, and direct access to Brocade Support resources. This one-on-one relationship streamlines the delivery of Brocade Support services and helps accelerate problem resolution, while reducing overall support costs.
Available in most major metropolitan areas worldwide, 4-Hour Parts support provides 24 x 7 telephone support and electronic access to software updates, plus four-hour advanced hardware rep