CDW OEM MFG OS INSTALL REQ8013
$113.71
Mfg # CDWOSDOWNGRADE
CDW # 1278296
Know your gear
SCOPE OF ENGAGEMENT
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The desktop, notebook or tablet required for install will be unboxed
• The desktop, notebook or tablet will be thoroughly inspected for physical damage or blemishes
• The desktop, notebook or tablet will be powered on and inspected for hardware and/or software errors
• Any defective components will be replaced from CDW’s inventory
• The single standard OS will be installed and the desktop, notebook or tablet and will be verified for functionality
• All drivers will be loaded into the OS
• The operating system will be opened and verified after installation to ensure that the installation was successful
• All configurations undergo a comprehensive Quality Control process.
• The successfully configured desktop, notebook or tablet will be re-boxed for shipment
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Customer will provide OEM recovery media. If the recovery media is not provided in the OEM device box (availability varies by manufacturer) the customer will need to obtain from the OEM.
ASSUMPTIONS
• Seller’s Account Manager will create an install order including relevant CDW Configuration Service part number(s)
• Seller’s Account Manager will specific any additional instructions into the Installation Notes on the order
OUT OF SCOPE
• Installation of any network operating system
• Installation of any software application
• Installation of any hardware components
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Any single desktop, notebook or tablet and its supported hardware options
• The operating system must be supported by the hardware manufacturer
• Any changes to this SOE shall require a Change Order executed by both parties
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”)
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated.
This SCOPE OF ENGAGEMENT (“SOE”), together with the Agreement between the CDW entity selling the Services described herein (“Seller”) and the customer ordering such Services (“Customer”) shall be deemed to be a contract upon Seller’s acceptance of Customer’s order.
SELLER RESPONSIBILITIES
Includes the following tasks:
• The desktop, notebook or tablet required for install will be unboxed
• The desktop, notebook or tablet will be thoroughly inspected for physical damage or blemishes
• The desktop, notebook or tablet will be powered on and inspected for hardware and/or software errors
• Any defective components will be replaced from CDW’s inventory
• The single standard OS will be installed and the desktop, notebook or tablet and will be verified for functionality
• All drivers will be loaded into the OS
• The operating system will be opened and verified after installation to ensure that the installation was successful
• All configurations undergo a comprehensive Quality Control process.
• The successfully configured desktop, notebook or tablet will be re-boxed for shipment
CUSTOMER RESPONSIBILITIES
Includes the following tasks:
• Customer will provide OEM recovery media. If the recovery media is not provided in the OEM device box (availability varies by manufacturer) the customer will need to obtain from the OEM.
ASSUMPTIONS
• Seller’s Account Manager will create an install order including relevant CDW Configuration Service part number(s)
• Seller’s Account Manager will specific any additional instructions into the Installation Notes on the order
OUT OF SCOPE
• Installation of any network operating system
• Installation of any software application
• Installation of any hardware components
• Any performance tuning, system optimization or similar activities
• Performing any Services not specified herein
SERVICES FEES
The fees due under this SOE include fees for Services and related expenses, as specified in the applicable order.
PROJECT-SPECIFIC TERMS
• Any single desktop, notebook or tablet and its supported hardware options
• The operating system must be supported by the hardware manufacturer
• Any changes to this SOE shall require a Change Order executed by both parties
CONTACT PERSON
Each party will appoint a person to provide approvals/decisions (“Contact Person”)
TERMS AND CONDITIONS
This SOE shall be governed by Seller’s “Terms and Conditions of Product Sales and Service Projects,” which are accessed via the Terms and Conditions link on Seller's website (the “Agreement”) and are incorporated.
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