Know your gear
Our technician will:
• Install your (pre-purchased) new software
• Configure basic settings required for initial installation (registration, activation, etc)
• Perform up-to-date software updates within the application
• Determine software is compatible with the system requirements
• Software to be pre-purchased by customer
• Once the installation is completed, we will provide you with a brief, functional overview of the application and remove any packing materials to an on-site dumpster or other trash receptacle
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp
• Install your (pre-purchased) new software
• Configure basic settings required for initial installation (registration, activation, etc)
• Perform up-to-date software updates within the application
• Determine software is compatible with the system requirements
• Software to be pre-purchased by customer
• Once the installation is completed, we will provide you with a brief, functional overview of the application and remove any packing materials to an on-site dumpster or other trash receptacle
Assumptions:
• Not responsible for customer data loss
• Customer will be called to schedule within 24 hours (excluding weekends) of receiving notification
• Work will be scheduled within 72 hours of receiving equipment
• All work will be performed under a single site visit
• All work during regular business hours
• Customer responsible for all data/configuration backup
• Work orders will be completed with a project sign-off form
• Should work be required that is not included in the scope, a work addendum will be created
• Customer will provide the technician with workspace, access to network, user names and passwords and configurations required to perform the work
• Configuration to Customer Requirements other than the basic configuration will be charged at an hourly rate
• For terms and conditions, please visit the following link: http://www.cdw.com/content/terms-conditions/product-sales.asp