Check Point Meta IP Standard Suite V4.1 1000-user Support

Mfg.Part: GSIPS1000 | CDW Part: 238065
Availability: Call
Warranties
$867.82 Advertised Price
Advertised Price
Lease Option ($25.60/month) Lease Price Information
Note: Leasing is available to organizations only. Leasing is not available to individuals.
Product Details
  • Gold Support
View Full Product Details
Better Together
Check Point  Meta IP Standard Suite V4.1 1000-user Support
Quick View
Total Price:

Product Overview

Main Features
  • Gold Support

This support package provides direct support during regular business hours for Check Point products for one full year. Gold Support features include:

  • Direct phone and email access to technical specialists for problem resolution, bug reporting, documentation clarification and technical guidance, on normal business days, Monday through Friday, during 6:00 am to 6:00 pm local time for the Americas, and Monday through Friday 8:00 am to 8:00 pm local time for the rest of the world.
  • A guarantee that issue will be assigned to agent within 4 hours of receipt.
  • All critical problems will be prioritized for timely resolution and closure.
  • Access to SecureKnowledge, Check Point's online knowledge base that includes support documents, FAQs, installation information, and documentation for download and over 2000 quality reviewed solutions.
  • Check Point Support Services news updates by registering for the Support Announcement PUSH mailing list.
  • Gold Support must be purchased and registered for each Check Point product.

Service Contracts and Warranty Extensions

Service Contract - Service Hours: Anytime between 6AM and 6PM, Monday through Friday
Service Contract - Service level: Phone support