Cisco Intelligent Contact Management Enterprise Edition - license - 1 licen

Mfg.Part: ICME-PG-04 | CDW Part: 1509782 | UNSPSC: 43232804
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Cisco IP Communications is a comprehensive system of powerful, enterprise-class solutions - including IP telephony, unified communications, IP video and audio conferencing, and contact center - that is enabled by Cisco AVVID (Architecture for Voice, Video and Integrated Data). Cisco IP Communications can increase your organization's competitive advantage and deliver measurable return on investment (ROI) by improving efficiency, boosting productivity, and enhancing customer loyalty. Cisco Intelligent Contact Management (ICM) Enterprise Edition - an integral component of the Cisco IP Communications system - delivers an integrated suite of capabilities that enables your business to deploy a single solution that transparently blends multiple communication channels while easing the transition from a traditional automatic call distributor (ACD) to an IP-based ACD.

The Cisco ICM Enterprise Edition is a strategic platform that enables customers to move into the next phase of customer contact - beyond today's Contact