Cisco SMARTnet extended service agreement
Mfg # CON-SNT-BB200M5U
CDW # 4721510
Quick tech specs
- Provides access to Cisco’s technical experts
- Provides access to digital resources and offers hardware replacement options with NBD service
- Reduces downtime for business-critical applications
- Helps reduce downtime and ensures business operations
- An automated system routes the service call to the appropriate technical team
Know your gear
Reduce downtime and ensure smooth business operations with the Cisco® SMARTnet™ Extended Service Agreement. This agreement covers Cisco UCSB-B200-M5-U, UCSB-B200-M5-U-RF and UCSB-B200-M5-U-WS blade servers. With the Cisco SMARTnet extended service agreement, organizations get direct access to Cisco’s technical specialists for a quick resolution to product issues before they can hinder business continuity. Improve operational efficiency with expert troubleshooting advice, online knowledge resources and device coverage services.
Services for this Cisco SMARTnet 8x5xNBD service are available for eight hours, five days a week, with replacement parts shipped by the next business day (NBD). Telephone consulting is available 24/7 throughout the week, as well as web knowledge base access. The Cisco SMARTNet support service puts enterprises in direct touch with the Cisco Technical Assistance Center (TAC), which uses an advanced system to route service requests. If issues don’t see resolution within the specified time frame, the automated system escalates the case to the next level of support.
Services for this Cisco SMARTnet 8x5xNBD service are available for eight hours, five days a week, with replacement parts shipped by the next business day (NBD). Telephone consulting is available 24/7 throughout the week, as well as web knowledge base access. The Cisco SMARTNet support service puts enterprises in direct touch with the Cisco Technical Assistance Center (TAC), which uses an advanced system to route service requests. If issues don’t see resolution within the specified time frame, the automated system escalates the case to the next level of support.