Cisco Software Application Support - technical support - for CiscoWorks QoS Policy Manager - 1 year

Software Application Support (SAS) provides maintenance support throughout the lifecycle of your application software. Cisco's goal is to offer its customers unconditional access to these enhancements so that they never have to make a financial decision about upgrading their software. This policy ensures that their network is constantly up-to-date and that all avoidable problems are, in fact, avoided.

SAS is designed to assist people who are responsible for maximizing productivity and revenue per employee, increasing customer retention and satisfaction, reducing cost of ownership, effectively leveraging new technology to remain competitive, and protecting your software investment.