Cisco Unified Contact Center Express PREMIUM (v. 6.0) - license - 1 seat

Mfg.Part: CCX-60PRE-SEAT1 | CDW Part: 1518361 | UNSPSC: 43232805
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  • (v. 6.0)
  • license
  • 1 seat
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Cisco Unified Contact Center Express PREMIUM (v. 6.0) - license - 1 seat
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Main Features
  • (v. 6.0)
  • license
  • 1 seat
Cisco Unified Contact Center Express - an integral component of the Cisco Unified Communications System - offers an integrated, full-featured solution for managing customer contacts with all the benefits of the converged Cisco Unified IP Telephony architecture.

Cisco Unified Contact Center Express helps customers move into the next phase of customer contact - beyond today's contact center to a Customer Interaction Network, a distributed, IP-based customer-service infrastructure that comprises a continuously evolving suite of innovative, multichannel services and customer-relationship-management (CRM) applications. These services and applications provide premium responsiveness and streamlined customer exchanges to help your organization deliver superior customer service. A Customer Interaction Network extends customer-service capabilities across the entire organization, giving your business a more integrated and collaborative approach to customer satisfaction and leading to better customer experience.

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