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Cisco Unified Contact Center Express (v. 8.0) - upgrade license - 1 additio

Mfg.Part: CCX-80-BDL-UPG | CDW Part: 2325862 | UNSPSC: 43232805
Availability: In Stock
Order fulfilled by a CDW partner.
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Lease Option
($86.92/month)
Product Details
  • (v. 8.0)
  • upgrade license
  • 1 additional license
  • with Cisco Unified Communications Manager / Cisco Unified Communications Manager Express
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Cisco Unified Contact Center Express (v. 8.0) - upgrade license - 1 additio
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Product Overview

Main Features
  • (v. 8.0)
  • upgrade license
  • 1 additional license
  • with Cisco Unified Communications Manager / Cisco Unified Communications Manager Express
Cisco Unified Contact Center Express meets the needs of mid-market and enterprise branch-office or departmental companies that need easy-to-deploy, easy-to-use, secure, virtual, highly available, and sophisticated customer interaction management. Cisco Unified Contact Center Express support for powerful, agent-based service as well as fully integrated self-service applications results in reduced business costs and improved customer response by providing sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), computer telephony integration (CTI), and agent and desktop services in a single-server, contact-center-in-a-box deployment while offering the flexibility to scale to larger, more demanding environments. Cisco Unified Contact Center Express helps ensure your business rules for inbound and outbound voice and email; and customer interaction management helps ensure that each contact is delivered to the right agent the first time.

To help companies provide efficient,