Cisco Unified Intelligent Contact Management Enterprise CTI Toolkit for Reg

Mfg.Part: ICME-CTITOOLKIT | CDW Part: 1516303 | UNSPSC: 43232805
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Cisco Unified Intelligent Contact Management Enterprise CTI Toolkit for Reg
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Cisco Unified Intelligent Contact Management Enterprise uses a combination of multichannel contact management, intelligent routing, and network-to-desktop computer telephony integration (CTI) capabilities to virtualize contact center routing, reporting, and computer telephony integration across heterogeneous and distributed third-party automatic call distribution (ACD) and interactive voice response (IVR) systems.