The F5® BIG-IP® Service Premium (Level 1-3) technical support is an extended service agreement for F5 products. F5 technology helps businesses configure, deploy and maintain modern application infrastructures and secure enterprise networks for maximum efficiency. With F5 BIG-IP Support, users have access to technical support and assistance whenever there are issues with F5 products such as controllers, switches and load balancers. This ensures an agile IT network that's adaptable.
This service contract makes it easy to get in touch with technical experts both online and over the phone, 24/7 throughout the week. Whether it’s a planned maintenance, advanced return merchandise authorization (RMA) replacement or a software upgrade, F5 premium support delivers fast and insightful help to keep businesses up and running. Buying this warranty provides contact with F5 experts, who can offer F5 iRules® assistance to help customize F5 devices to suit business needs. Fast-track support ensures early resolution to device issues and minimizes downtime.
