Fortinet FortiCare 24x7 Comprehensive Support - extended service agreement
Extended service agreement (renewal)
advance parts replacement
response time: NBD
for P/N: FCM-MD50
If you need 'round-the-clock access to mission-critical support services, the 24x7 Service will meet your requirements. You'll get access to technical support 365x24x7 as well as advanced replacement service for hardware failures.