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Samsung Chromebook XE930QCAI - 13.3" - Intel Core i5 - 10210U - 8 GB RAM - 256 GB SSD

Mfg # XE930QCA-K02US CDW # 6054802 | UNSPSC 43211503

Quick tech specs

  • Intel Core i5
  • Chrome OS
  • 8 GB RAM
  • 13.3" AMOLED touchscreen 3840 x 2160 (4K)
  • mercury gray
  • 10210U / up to 4.2 GHz
  • UHD Graphics
  • 256 GB SSD NVMe
  • 802.11a/b/g/n/ac/ax
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Featuring 4K AMOLED display, built-in pen, and the latest 10th Generation Intel Core i5 processor. The fast way to manage tasks and stay productive.

This item was discontinued on February 20, 2024

Enhance your purchase

Galaxy Chromebook XE930QCAI - 13.3" - Core i5 10210U - 8 GB RAM - 256 GB S is rated 3.00 out of 5 by 134.
Rated 5 out of 5 by from Chromebook I would love to have an apple laptop I need a computer.
Date published: 2023-05-28T00:00:00-04:00
Rated 5 out of 5 by from This product is great Love all features and the price is great.. fast good cheap love it.
Date published: 2023-05-29T00:00:00-04:00
Rated 5 out of 5 by from Purchased in Dec. of 2020 & still going strong. I got this model in December of 2020, just before the 'stripped down' Chromebook 2 came out & after getting used to this one, I feel, for what I was looking for, that I made the correct choice. It'll be 3 years in December & there are still features I have yet to try out & possibly use on a regular basis. We went on a cruise in April & because this laptop is so light, this is the one we took with us & both used. We already have an HP lap & desktop so this was basically something for surfing the web, watching videos & the occasional face-time video chats/meetings & so far so good.
Date published: 2023-06-05T00:00:00-04:00
Rated 5 out of 5 by from Don't buy this crap! Chrome os absolutely worthless don't even think you may like it. It's even doesn't have spell check in Gmail app. Absolutely inconvenient to use. You will find more useful any tablet but not this laptop. After few times trying just laing on shell as garbage.
Date published: 2023-06-12T00:00:00-04:00
Rated 5 out of 5 by from Major Touchpad Problems I purchased this beautifully designed Chromebook in June 2023, so just a few week's ago from the time I'm writing this review. After about 3 days of receiving the device in the mail, I needed to start working on a research paper for an online class. I was about 15 minutes into my research when I needed to click and drag a file to a new folder I created for my research articles. My touchpad became unresponsive and my onscreen cursor began acting very erratic. I ended up restarting the device and this did not resolve the concern. I followed all of the troubleshooting steps found on Samsung's website as well as Google's and this did not resolve my concern. About a week ago I "powerwashed" (factory reset) the device and this did seem to temporarily fix the touchpad concern, and when it did malfunction, the trouleshooting steps founds online did resolve the problem, but for only about 10-15 minutes. For this to be my everyday laptop, I am HIGHLY annoyed that I cannot double click, or click and drag using the touchpad without causing it to wig out. I attend an online university and 100% of my course load is done at home and supposed to be on this laptop. I am thankful that the screen is touch enabled, or I would be so far behind. I have contacted Samsung support and will be sending the device in for repairs, but after researching this problem online, it seems that others have also tried these steps to no avail. I hope Samsung is able to figure out what the cause of this issue is. It seems to have affected a great percentage of customers who purchased this same device.
Date published: 2023-07-08T00:00:00-04:00
Rated 5 out of 5 by from Very happy somfar i’m very happy with my purchase so far. the only think i can really knock is the design of the charger: it would have been a bit easier to handle if it were a two-piece design, rather than one solid block, especially when it come to plugging it in.
Date published: 2020-08-04T00:00:00-04:00
Rated 5 out of 5 by from Cool but doesn't get the job done i love the aesthetic of the computer. it is pretty and fun. however, it doesn't allow me to run certain programs that i need and prevents me from accessing important work documents. i wish i realized this earlier so i could have bought something else.
Date published: 2020-08-26T00:00:00-04:00
Rated 5 out of 5 by from Good not great. Several flaws..... first and foremost the screen does not lay flush against the back of the keyboard in tablet mode. this is a build flaw. second i had to spend several sessions and power washing to correct a very frustrating issue with the ambient eq. i've not been able to use the setting still. the screen constantly tries to adjust causing it to fade to almost dark to brightest constantly (super annoying). the fingerprint unlock feature isn't available on startup and is basically useless once you close the screen and the unit powers down. all that being said the speed is amazing it works great with the apps. the picture quality is great. overall i'm marginally happy with the purchase. i would have been extremely upset if hadn't purchased it over black friday at a $200 discount.
Date published: 2020-12-13T00:00:00-05:00
Rated 5 out of 5 by from Do not buy. within hours of set up, the laptop began crashing. for a $1,000 dollar machine, this shouldn't happen. only option is service or return. service or return?! for and hours old $1,000 dollar laptop!!
Date published: 2020-12-10T00:00:00-05:00
Rated 5 out of 5 by from System down can't recover i brought samsung galaxy for my son sep 14, after a month oct 12 the chromebook shut down with a error message... chrome os missing or damaged we try to do the recovery never work. samsung told us to send it back, after a week samsung call me and told us it can't be fix so then will send me a check back... so do not recommended this chromebook
Date published: 2020-11-19T00:00:00-05:00
Rated 5 out of 5 by from Not a premium chomebook , do not buy. purchased brand new from samsung, all of sudden it stopped charging, noticed a small crack on the left corner, send in to their recommended tech service, called me claimed that its physical damage will cost me over $400 for 6 month old premium chromebook. i will most likely trash it.. and will never buy samsung again...
Date published: 2020-11-20T00:00:00-05:00
Rated 5 out of 5 by from Really impressive and like the new upgrade!!! i finally got it on my hands! 2020 could it been any better and yes we are in covid 19 but after getting this amazing product from samsung i coundnt remember about what situation we are living at the moment [= thank you samsung!
Date published: 2020-11-25T00:00:00-05:00
Rated 5 out of 5 by from Dimming Screen screen dims and brightens constantly, which is distracting, and when fully dimmed hard to see what is seen on the screen. screen auto dimming based off room is cool idea but application is flawed. our screen no matter what leave of brightness the room is or was continuously dimes and brightens. called support and no way to disable this feature. so returned product
Date published: 2020-12-20T00:00:00-05:00
Rated 5 out of 5 by from The best chromebook period if you are someone who must use the best device out there then look no further. this is the best chromeos device and i would say the best laptop i have ever used. and i have used surface, macbook and pixelbook before this. negatives first. minor annoyance the laptop gets a bit hot, web cam quality is bad and battery is a major issue unless you turn the screen brightness down. if you can live with the negatives above then everything else about this laptop has been knocked out of the park. exceptional build quality and screen. works well as a laptop or tablet. super light. makes my macbook look dated and that's a feat that few can manage.
Date published: 2021-01-25T00:00:00-05:00
Rated 5 out of 5 by from Excellent computer it's awesome, i was looking for a new computer since my last one broke and this one is much better, the color is beautiful and the screen resolution is beautiful. just love it
Date published: 2021-01-01T00:00:00-05:00
Rated 5 out of 5 by from After a rough start, I remain a fan it was originally out of my price range until i was able to catch a sale and get it for $300 less. the galaxy chromebook looks amazing and feels solid. i enjoy movies or music while working. i edit small video files (i read you can’t on chromebooks). i didn’t buy it for gaming, but my games play fine. so far, no serious heat issues. i only get 5-6 hours of battery, but i work from home, so it’s mostly plugged in. speaking of battery, after two weeks, i returned it due to a battery issue, and samsung repair got it back to me quickly. i just liked my galaxy chromebook enough to deal with it and keep it. overall, it does what i need it to do. let your needs (& price) help you pick your best laptop.
Date published: 2020-12-22T00:00:00-05:00
Rated 5 out of 5 by from My first Chromebook i researched for a year to get the specs i wanted, and it finally arrived. i love this thing, of course its a learning experience but i am very pleased. my only negative critique is not being able to disable having to either sign in or use fingerprint if i do that right. no reason for it, its just me and my husband. and one more thing, no accessories like a case or keyboard skin. but i highly recommend.
Date published: 2020-08-10T00:00:00-04:00
Rated 5 out of 5 by from A cool Fiesta Red Chromebook i love it...i have the fiesta red and it is so cool...it is so light and i enjoy using the stylus pen...i could not ask for anything else,it has everything you need...i previous has a acer chromebook and i am so happy i upgraded to the samsung...
Date published: 2020-08-19T00:00:00-04:00
Rated 5 out of 5 by from May Be Sending it Back random shutdowns when either running on battery or a non-samsung charger. each shutdown requires re-login, restore browser, reset screen brightness and reset keyboard back-lighting which needs to be kept at max in order see the white on silver symbols (i'm guessing someone probably lost their job over that idea). have a couple more days to try to fix it. if unable, it's probably going back.
Date published: 2020-08-19T00:00:00-04:00
Rated 5 out of 5 by from Awesome laptop!! It is my first chromebook and I find the OS easy to use. Love the look and feel of it. The battery life isn't the greatest, but I can deal with it because of all the features it has.
Date published: 2020-06-03T00:00:00-04:00
Rated 5 out of 5 by from Best Chromebook Ever I’ve been using the Galaxy Chromebook for three weeks and it’ absolutely fabulous.
Date published: 2020-05-01T00:00:00-04:00
Rated 5 out of 5 by from Incredible machine i bought my galaxy chromebook as soon as it came out. it is absolutely phenomenal. my previous chromebooks were pixels so i know whereof i speak. this beats them in every respect. my favorite, the screen, followed closely by the feel of the thing when you pick it up. it is seriously great. thee keyboard and track pad are unbelievable and it is wicked fast. my work involves fairly large google spreadsheets and my galaxy chromebook never fails to impress. fingerprint reading is the only way to go, and the backlit keyboard is better than any i've ever used. i'd buy it again, in a heartbeat, thank you samsung for this great product.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Awesome! i originally bought this for school for a kiddo, turns out to be mine now. super fast and easy to use. love it! very stylish and sturdy too. thank you!
Date published: 2020-07-17T00:00:00-04:00
Rated 5 out of 5 by from Best Laptop I've ever owned i am very satisfied with my purchase. i sold my windows desktop and was looking to buy a chromebook as my main pc for basic everyday use (web browsing, check email, watch youtube videos, etc). for me, this was exactly what i wanted/needed. the build quality is 4k display is amazing. the keyboard is a joy to type on. coming from a full sized keyboard i quickly got used to typing on it. plus, the touch pad is very responsive and i just love using all the gestures that chromebooks use. the battery life is the only downside to this device but i personally can deal with it considering that i mostly only use it at home. for someone who needs a laptop on the go and uses it daily for hours, this laptop might not be the best option for you. overall i love my new chromebook.
Date published: 2020-07-07T00:00:00-04:00
Rated 5 out of 5 by from terrible i hate this laptop. it doesn't have the functions i need for school. no one in customer service has been able to help me exchange it for a different one and its extremely difficult to get to them. now i wasted $1000 and im extremely dissatisfied with the product and the company. i dont understand why its called samsung galaxy if there are 0 samsung features. you might as well go buy a regular chromebook.
Date published: 2020-06-18T00:00:00-04:00
Rated 5 out of 5 by from Designers if you looking for a computer to do photoshop and vectorworks, or autocad or indesign. this is not the computer for you! you are unable to download the version offline and you will have to download any design off the app store. or download via command prop. other than that the computer is cool. it has some great features just won't be able to do much from it from just from apps or what google offers you. that my experiences from it.
Date published: 2020-06-16T00:00:00-04:00
Rated 5 out of 5 by from Great Chromebook I've bought the Galaxy Chromebook recently and have been using for about 2 weeks now. I really do like this Chromebook with it's build quality and display. I think that it's definitely the best Chromebook out on the market right now. Yes, the battery life isn't the best as i'm averaging about 6 hours each use. Although if you use it to it's full potential, it drops down to 3 hours. Overall, I still think that this is great Chromebook for anyone looking for a premium Chromebook with great performance, build quality and display. This is it.
Date published: 2020-05-25T00:00:00-04:00
Rated 5 out of 5 by from Great except for a couple of issues I have been using the galaxy chromebook as my main laptop since it came out. As you can probably know already the battery life is not great at around 4 hours with online browsing and 50% brightness although I usually get between 5-6 hours since I only use the brightness at 25% (it is really bright). The build quality is amazing and the display is to die for. However, I have another issue that has not been mentioned anywhere. The magnets in the back of the laptop are not strong and besides the rubber feet is kind of chunky so it is very hard to keep it from opening up when in tablet mode unless it is laying over a flat surface. So if you plan to use it a lot as a full tablet, be aware please.
Date published: 2020-05-07T00:00:00-04:00
Rated 5 out of 5 by from Great product! i highly recommend this chromebook to anyone! it has great battery life, turns on and off super fast. i can create profiles for my kids. its turns into a tablet, tethers easily to my phone (one plus 7 pro). the display is beautiful and chromeos is very user friendly. i haven't found one thing i dislike about it.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from In love with it I LOVE IT, I RECOMMEND IT TO EVERYONE THAT LIKES TO USE A TOUCHABLE MODE AND SOMETIMES THE PHYSICAL KEYBOARD
Date published: 2020-06-03T00:00:00-04:00
Rated 5 out of 5 by from Ideal laptop on the go great redesign of the samsung chromebook. the look, the feel, the weight, the speed, all fantastic. the device does heat up when the limits are pushed, especially when gaming. the battery life could be better, but the recharge time is quick. this makes short battery life more bearable. wish the chromebook could incorporate gps functionality, even with an add on dingle. then this unit would be outstanding. you will not be disappointed purchasing the galaxy chromebook if you desire a secure laptop that performs.
Date published: 2020-06-27T00:00:00-04:00
Rated 5 out of 5 by from Built in Pen missing bought for my son’s 18th birthday and the built in pen was not in the computer.
Date published: 2020-11-14T00:00:00-05:00
Rated 5 out of 5 by from Amazing laptop let me start out by saying i'm a samsung/android fanboy! phone, watch, tv, tablet, and chromebooks i love them all! this is the second samsung chromebook i've owned and it more than meets my needs. my only con about this one is that it gets hot on the bottom. i have had to buy a laptop cooling pad just to have it in my lap. that is my only ding on this otherwise superb machine.
Date published: 2020-11-14T00:00:00-05:00
Rated 5 out of 5 by from Amazing AND Beautiful... perfection... small, fast, beautiful, quality from every angle. went with sensible instead of sexy and bought the grey one, now i wish i had picked the red one! battery life has not been an issue at all for me.
Date published: 2020-10-29T00:00:00-04:00
Rated 5 out of 5 by from Greatest Chromebook Ever the greatest chromebook ever. i've used google chromebooks exclusively starting with the chromebook pixel in 2013 thorough the pixel books in 2017. the galaxy chromebook beats them all without breaking a sweat. the display is the best thing i've ever seen, the keyboard and track pad are without equal. samsung has spared no expense in making an incredible piece of kit. using it just makes my day! thanks samsung.
Date published: 2020-10-24T00:00:00-04:00
Rated 5 out of 5 by from The best Chromebook in the Galaxy it was time to upgrade from an older chromebook. i had my eye on the galaxy chromebook since it was announced at ces earlier this year. from it stunning qled display to it's beautiful build and design i'm so happy to have made this purchase. i use it for my photography and streaming multimedia on the go. there's plenty of storage on board for me to transfer all of my images, movies and music. to which i also paired my galaxy buds to add to this amazing experience. i wouldn't hesitate to recommend this to friends and family. and that feista red is gorgeous and adds to it's premium design.
Date published: 2020-10-28T00:00:00-04:00
Rated 5 out of 5 by from Error codes when i first bought the laptop i wassuper happy then it gave me an error code twice, i returned it and got another one thinking what are the chances of 2 being defective, well i was wrong about to send this one in for a refund because it is giving me the same error code
Date published: 2020-09-03T00:00:00-04:00
Rated 5 out of 5 by from Perfection? beautiful screen, great performance, fun machine. battery life seems just fine for me? i was concerned about battery life because so many reviewers talked about that as an issue... after using the device for well over a month it simply just has not been a problem at all.
Date published: 2020-09-08T00:00:00-04:00
Rated 5 out of 5 by from Incredible machine i bought my galaxy chromebook as soon as it came out. it is absolutely phenomenal. my previous chromebooks were pixels so i know whereof i speak. this beats them in every respect. my favorite, the screen, followed closely by the feel of the thing when you pick it up. it is seriously great. thee keyboard and track pad are unbelievable and it is wicked fast. my work involves fairly large google spreadsheets and my galaxy chromebook never fails to impress. fingerprint reading is the only way to go, and the backlit keyboard is better than any i've ever used. i'd buy it again, in a heartbeat, thank you samsung for this great product.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Great product! i highly recommend this chromebook to anyone! it has great battery life, turns on and off super fast. i can create profiles for my kids. its turns into a tablet, tethers easily to my phone (one plus 7 pro). the display is beautiful and chromeos is very user friendly. i haven't found one thing i dislike about it.
Date published: 2020-07-13T00:00:00-04:00
Rated 5 out of 5 by from Most convenient device! this is a very convenient laptop. i use it for surfing the internet, listening to music, watching videos, taking notes, and organizing my everyday work. i bought a case and screen protector to make sure it is safe.
Date published: 2020-10-10T00:00:00-04:00
Rated 5 out of 5 by from Amazing!!! I absolutely love this chromebook. The only real complaint I've heard is the battery life. But honestly I haven't noticed it being an issue at all if you keep the brightness at a reasonable level. Also with 4k oled screen, totally worth it.
Date published: 2022-12-04T00:00:00-05:00
Rated 5 out of 5 by from Nothing but a cool red paperweight! DO NOT BUY this laptop! It broke within 5 months after receiving it. At that time, Samsung took it back and gave us a new one, but it still never worked well, many glitches and was very sensitive. We needed to send it back AGAIN for repairs and the laptop was still unreliable. Very expensive, but did not live up to its high price point. In summary, 4 months after it's warranty ran out, it died again, so this time we are buying elsewhere. Lesson learned.
Date published: 2022-10-29T00:00:00-04:00
Rated 5 out of 5 by from A beautiful paperweight. i bought this on my birthday, may of this year, and it worked fine for a month...but then i started having problems with the trackpad sticking and becoming unresponsive. i would have to restart the chromebook repeatedly in order to be able to use it... finally, i just used the stylus instead. two months later, the wifi went out-the icon is greyed out and i cannot turn it on. i've done numerous powerwashes and hard resets, and it refuses to connect. plugged in an ethernet cable and it connects to the internet just fine, but i bought this thing to use wirelessly. now, my bluetooth has gone the same way, can't turn on my bluetooth to try and tether to my phone. it's too bad, because it's sleek, lightweight and fast...but useless without connectivity.
Date published: 2021-09-19T00:00:00-04:00
Rated 5 out of 5 by from trackpad keeps breaking trackpad is problematic. so many users have this problem. had it repaired once and 6 months later it is broken. now it is out of warranty and have to pay to have it fixed. samsung does not stand by its products. it is really a shame. do not buy!!
Date published: 2022-02-18T00:00:00-05:00
Rated 5 out of 5 by from Premium Chromebook I purchased the fiesta red Galaxy Chromebook for $419 during the fire sale. It's so premium and at that price it was a steal. Yes, the battery isn't the best and it does heat up because it's fanless. I would not pay full price for this Chromebook, but $500 for or less I would totally recommend it.
Date published: 2021-09-26T00:00:00-04:00
Rated 5 out of 5 by from Worst support. wifi reception has beoken just after one year of the purchase from samsung on line store. the warranty in the registration was expired at 11 month after my ourchase date. not as stated in the contract. the support had been telling me repeatedly just make restore usb drive and reboot the laptop. repair request call number has been just texting web link that has just general description. you have gottn no help. this is my first laptop with such a short life (not reliable) and such a worst support product for an electrical equipment.
Date published: 2021-08-26T00:00:00-04:00
Rated 5 out of 5 by from Good except for overall pleased, just sad that a premium chromebook does not support hevc and has problems with some play store apps. feel for those that paid msrp for this device.
Date published: 2022-03-19T00:00:00-04:00
Rated 5 out of 5 by from track pad stopped working used this machine maybe fifty hours.. track pad jumpy and machine is unuseable. i'm not the only one with this problem. what a joke..
Date published: 2022-08-30T00:00:00-04:00
Rated 5 out of 5 by from Love at first sight!! i absolutely love my chromebook, the look, the feel of it, how easy it is to use, and how fast it is.. the only thing that i would say that im bothered by is it get extremely hot while im using it, the battery life is poor but im not to bothered by it, i always have my charger anyways.. i would definitely recommend this chromebook in a heartbeat ...
Date published: 2021-09-26T00:00:00-04:00
Rated 5 out of 5 by from The features perfect...It was beautiful, but... we purchased the grey chromebook in april '20. it was what we needed as everything went online, and my son was schooling virtually via. it stopped working suddenly with no warning in september '20; 5 months for a brand new, higher end chromebooks. we were thrilled to have another samsung product. this was unfortunate. we thought it was a fluke. we received a refund and ordered a fiesta red one in september. it was beautiful and worked just as well, synced to my phone. all was well, until 2 days ago, which is not even 10 months for this one. once again, totally dead. it won't charge or turn on. so it may appear to be perfect for a few months, but if you are using this everyday, and it is getting its use, it will not last. don't get it!
Date published: 2021-07-19T00:00:00-04:00
Rated 5 out of 5 by from Wanted To Love, But Had A Few Issues when i first got this laptop, i absolutely adored it. the color and display were absolutely gorgeous. i loved the flexible design and touch screen abilities. unfortunately, after only a few months my mouse pad began to get fickle. my touch screen was fully functional, but sometimes i would not be able to move my cursor using the mouse pad. the screen is also not very durable due to its slim design. i only had the laptop for a few months when one night i closed it normally and opened it a few hours later to find spider web fractures all over the screen. slightly disappointing for the money spent, but would have loved without these two issues.
Date published: 2021-10-30T00:00:00-04:00
Rated 5 out of 5 by from Work of art i have never seen a laptop so beautiful. pros: - 4k amoled - red chassis - i/o - linux. makes this a fully functional linux laptop. - specs cons: - i would love to somehow install windows. i have the new ipad 12.9 full bundle, while that is also a fantastic device, it is number #2 by far vs this laptop. havent picked it up since i bought this.
Date published: 2022-01-08T00:00:00-05:00
Rated 5 out of 5 by from Worst Device; Even worse support i had issues with screen calibration, touchpad, lid closed sensor, and charging. i've sent in the device 4 times now, still a piece of trash.
Date published: 2021-11-26T00:00:00-05:00
Rated 5 out of 5 by from Problematic Chromebook ordered the product in april 2021 and just a month later started having issues with the screen locking up that required power cycles to recover. it progressively got worse until finally did not turn on at all. sent it back under warranty and was returned with a new motherboard. in december 2022 the touchpad started becoming unresponsive. a power cycle would restore touchpad operation for a shorter and shorter period of time. performed a full restore after started getting a system critical failure screen that said to reload the operating system when sitting idle for a few minutes. the os failure screen and touchpad failure continued to occur after the full restore from the thumb drive load of the os. the touchpad is now at the point it works for a couple of minutes after a restart.
Date published: 2022-03-21T00:00:00-04:00
Rated 5 out of 5 by from AWESOME Chromebook. Terrible Battery Life this thing is really great. looks awesome, is fast, has plenty of storage for work, and cloud-based stuff. i recommend it. unless you are not going to be near an outlet. the battery life on this thing is trash. like trash trash. if you are going to be on the move for 6 or more hours, get something else. if you are going to be leaving your office and bringing this into a meeting for up to a few hours, it is perfect for you. oh and i read some reviews that said many of the streaming apps don't support this thing's beautiful display- also true. i didn't get this for movies though. i got it for short-term on-the-move meetings. 5 stars all around. except battery life. negative one star.
Date published: 2022-04-25T00:00:00-04:00
Rated 5 out of 5 by from Trackpad unreliable was awesome, was totally thrilled with it, loved it. a couple months ago, the trackpad started intermittently going ballistic or failing completely. requires an unpredictable series of actions to recover use. powerwash no solution. makes it unusable for work. no published solution. don't buy this product line.
Date published: 2021-10-28T00:00:00-04:00
Rated 5 out of 5 by from Breaks Alot ive had this laptop for 4 months, and within the first few weeks, i had an issue with the touchscreen, then within a month, the touchpad stopped working, and now the battery has completely gone out, to where i have to keep the laptop plugged in to even stay on.
Date published: 2021-09-27T00:00:00-04:00
Rated 5 out of 5 by from Best Chromebook Out There this chromebook is, frankly, the best on the market. the specs make this system very quick and speedy, and the screen is absolutely gorgeous. plus, this system includes a stylus and a micro sd card slot for expanded storage. one downside is that the keyboard is "off." i can't quite place it, but the keyboard seems misaligned to me, and i find myself having typos again and again. another downside is that the speakers are puny (i listen through headphones so this is a moot issue for me) overall, i love this chromebook and am glad that this system is on the market
Date published: 2022-02-26T00:00:00-05:00
Rated 5 out of 5 by from After a good start, turned into NIGHTMARE it has been a complete nightmare dealing with a faulty device that will not stay powered. i have been thru 3 return requests and now 2 different warranty claims all to use a device that has not been usable since early may. i am very unsatisfied with the process to get a working device, especially one that cost so much money. i use a lot of samsung products and fortunately they normally work out so i don't have to deal with the backend side of returns and warranties.
Date published: 2021-08-02T00:00:00-04:00
Rated 5 out of 5 by from Constant trackpad and wifi issues constant trackpad issues, samsung will not stand behind them. very disappointed in the quality. buyer beware!!!!!
Date published: 2022-07-26T00:00:00-04:00
Rated 5 out of 5 by from Limited-time experience for a high price after owning this device for 15 months, the track-pad frequently does not function. this is a well documented problem you can find on reddit and the samsung forums. unfortunately, the device only comes with a year-long warranty so this common hardware issue is up to you to pay for. on-top of an initially poor battery life that has worsened, i suggest you do not go through the trouble of owning this. especially for the same price you can get a higher quality apple device that has gone through better quality assurance testing
Date published: 2022-02-28T00:00:00-05:00
Rated 5 out of 5 by from Trackpad issues constantly i would wholeheartedly steer you away from this laptop. for the price, i shouldn't have to constantly reset my laptop for issues with the trackpad not responding. after researching this on forums, it is a constant issue pervasive throughout this product and has been for a prolonged period of time. the fact that this happened at least once every hour of using my laptop the past 2 days literally 2 days after the return window ended seems to be a ...very poor coincidence. i'd rather have a less capable, off brand chromebook than this thing.
Date published: 2022-03-21T00:00:00-04:00
Rated 5 out of 5 by from Good Chromebook this device is good for many tasks. however the trackpad is not good and will not work on first click. it take multiple pushes and becomes very frustrating. the touch works good on the trackpad but sometimes you need to click in certain apps. alternatively you can use a external mouse but this is not ideal for travel. this chromebook was very expensive. i will look else where when i upgrade. lastly if you have note phone..samsung notes does not work on galaxy chromebook.
Date published: 2021-12-14T00:00:00-05:00
Rated 5 out of 5 by from Serious known design flaws these overheat. mine worked fine for about 8 months. after i sent it in for warranty repair, it started having all kinds of issues like shutting down unexpectedly and the trackpad not working. i sent it in again and they fixed most issues except for a well known flaw where the trackpad stops working except for a very slim region at the top. you have to reboot, but the issue recurs about 5 minutes later. i sent it in again and the techs said there was nothing wrong.
Date published: 2022-03-07T00:00:00-05:00
Rated 5 out of 5 by from Heats up and mouse freezes every 2-5 minutes. the chromebook heats up to the point where you can not touch it. it is frustrating working on it because the mouse(mouse track) freezes up evey 2-5 minutes and chromebook has to be restarted to get it to work.
Date published: 2022-04-13T00:00:00-04:00
Rated 5 out of 5 by from The Porsche of laptops. Best I have ever used incredible machine. it's superb build quality is unlike anything i've ever used. everything on this feels absollutey premium and the screen is a marvel to behold. performance-wise this thing is a beast and never slows down. i have never had any overheating issues i've seen mentioned and have only felt it get warm. i do wish the battery life were slightly better but if i'm just browsing i'll get 6 hours easy. to be honest i'm never on it for more than 3-4 hours at a time anyway. again, like a porsche, this is a premium quality high performance machine that never ceases to amaze. bravo, samsung!!!
Date published: 2021-08-04T00:00:00-04:00
Rated 5 out of 5 by from love and hate it my sister and i bought two galaxy Chromebooks for our online classes and yes it is amazing i love the features. but i did have one problem with it. The mouse pad randomly stops working here and there and the only way you can fix it is by signing out your account and powering it off completely . at first i thought that i ruined the Chromebook my self. but then i found out that my sister was having the same problem with her Chromebook. other then that the Chromebook is a really good product i honestly have mixed feeling about it. so buy it at your own risk.
Date published: 2021-07-22T00:00:00-04:00
Rated 5 out of 5 by from Disappointed i was quite excited to get this upgraded chromebook. on the good side it is lightweight, fast, very solid and has a crisp display. but there are a few big issues. as others have mentioned it runs very hot. i mean to the point you have to lift it off your lap after a bit because it is hot! the other most annoying thing is the ambient light sensor, in that there is no way to turn it off. it constantly does these wild swings in dim to bright, back to dim, etc. it will drive a person crazy. overall this chromebook is just ok. i wanted it to blow me away but it has fallen well short of that. i own over a dozen samsung products and have always been a big fan. but this has been a real disappointment.
Date published: 2021-08-21T00:00:00-04:00
Rated 5 out of 5 by from First Samsung Laptop I've Owned everything about this chromebook is amazing except the battery life which is around 4 hours making it non-portable laptop to date and intermittent trackpad freezing (seems to appear when using file manager, not sure). it does get very warm very quickly but it is a good processor and that only happens when i play intensive android games. each year i purchase a new chromebook for review and personal use, then donate my current one to someone who needs a computer. i feel bad donating this version because of the issues. now that it’s out of warranty i won’t be sending it anywhere for repairs or parts to be replaced. this is the first time i’ve invested in a laptop from samsung.
Date published: 2022-05-05T00:00:00-04:00
Rated 5 out of 5 by from Not worth the buy! Mouse pointer stop working after 10 minutes of using the device. Everybody has the same problem and Samsung isn't doing anything about it. How can you put a device on the market knowing that it's faulty. I spent $1200 on this device a year ago, I am truely disappointed. You can't event trade in this device.
Date published: 2022-02-15T00:00:00-05:00
Rated 5 out of 5 by from Trash. worst trackpad i've ever used. sent it in for repair and it came back still a problem every time the laptop got warm & they broke my charging port in the process. such a great looking laptop, such terrible support.
Date published: 2022-07-12T00:00:00-04:00
Rated 5 out of 5 by from Recurring trackpad issues mouse pointer moves on its own and clicks on its own. it stops working after 15 to 20 minutes of use. happens more when it is used on a lap, when your palms are rested for typing on the side of the trackpad. the problem started within 2 months of purchase. it was repaired under warranty only to resurface again in two months. it's super annoying especially when it clicks submit button when we don't intend to. this system also overheats a lot. looks great but extremely delicate
Date published: 2022-01-09T00:00:00-05:00
Rated 5 out of 5 by from A complete failure nothing but problems. i will never buy another chromebook, and seriously reconsidering samsung in general. erratic trackpad and keyboard made the device unusable, when/if the battery was working. samsung had me aend it in for repair three times and it always came back with the same issues.
Date published: 2021-12-25T00:00:00-05:00
Rated 5 out of 5 by from My first Chromebook and more than pleased! This is my first Chromebook and I think it's awesome. The super AMOLED screen is beautiful and a big selling feature for me. The size, weight, and features are right in the "Goldilocks Zone", just right for my needs. The one negative is its poor battery life. It's not much of an issue for me since I use it and home and plugged in the vast majority of the time. It can run hot if processor-intensive activities are used for a while (20+ minutes).
Date published: 2021-10-13T00:00:00-04:00
Rated 5 out of 5 by from Great until it wasn't the first year, this little guy was amazing, and then there were glitches with the trackpad malfunctioning. it was intermittent at first, but now is ongoing, even with cooling devices set up near it.
Date published: 2022-03-18T00:00:00-04:00
Rated 5 out of 5 by from Died so, i got this and thought it was good, unfortunately i was wrong. the display is amazing...that is about the only good thing about this chromebook. the battery is terrible, barely two hours of life, so not really useful for a tablet like experience. i have a tab 7 as well and the battery lasts forever, so i have been using that for the better part of a year, hardly using the chromebook. that being said, my samsung ion died the other day so i wanted a keyboard and i tried to fire up the chromebook and it is dead, won't start, wont charge, won't do anything. so for the record, two samsung laptops have died, in less than a year....they should stick to phones and tablets.
Date published: 2022-02-16T00:00:00-05:00
Rated 5 out of 5 by from Great Until Mouse Pad stopped Working i really enjoyed this chromebook. that is until the day i started having issues with the mouse pad. i have a google chromebook i bought around the same time and still works with 0 issues. samsung needs to do a better job.
Date published: 2022-01-28T00:00:00-05:00
Rated 5 out of 5 by from Trackpad Issues that Samsung Chooses to Ignore purchased the grey version of this chromebook for my daughter in college and on day 1 the touchpad failed. returned and got this red version. 6 months in the touchpad fails and i get it replaced under warranty, no biggie. well, 5 months later the replaced touchpad fails. get that replaced under warranty again, no biggie. so now my warranty is up (it's been 5 months) and the touchpad is failing again. but this time samsung won't replace it because it's under warranty. they can see there is clearly an issue here but they don't care. check the forums, the comment section, or buy one yourself and watch the touchpad fail.
Date published: 2022-03-15T00:00:00-04:00
Rated 5 out of 5 by from Beautiful Slug` maybe i just got a dud. but even after a warranty repair, this chromebook isn't performing as well as my old one that has much lower specs. maybe it's the chrome os. but for a device with an i5 processor to run this poorly, and for the price, i'm really disappointed. the display is great. the device is lightweight and attractive. but even typing this review on it is painful with the lag. i was looking for the use of android apps on a laptop platform. the samsung tablets are high performers, but they require a flat surface to work in "laptop" mode due to their miserable keyboards. i hoped this would be the solution. it is not.
Date published: 2022-05-08T00:00:00-04:00
Rated 5 out of 5 by from Very Pleased with Product just got this for my 8 yr old and he loves it. he loves to draw and animate so being able to use it as a tablet and having the built-in pen is perfect. no problems so far.
Date published: 2022-01-04T00:00:00-05:00
Rated 5 out of 5 by from Screen is 4k but flickers a lot watching videos! i was expecting a good experience because i was buying a samsung product. however, the laptop was unpleasant to use as the screen flickered, and i couldn't find a fix. it made watching videos distracting. the system also became unbearably hot when using it on my lap. the battery life was disappointing as it didn't last half of what samsung claimed it would. i finally had time to return it today but can't because today is unluckily the fifteenth day. i thought they at least gave a month window for returns. overall, i regret my purchase.
Date published: 2022-03-26T00:00:00-04:00
Rated 5 out of 5 by from Do Not Buy!!! i was originally going to buy a different chromebook, but i let the salesman at best buy talk me into this model. worst computer mistake i have ever made. while it does look good and the specs are good, the touchpad has failed twice in the six months i have owned it. each time i have to ship it out (spending my own money) and do not have it for roughly 2 weeks while it is being repaired. if i wanted a computer with no working touchpad i would have bought a tablet. despite all the other features this chromebook has, it is all made worthless by the constant touchpad failures. i do not recommend this product at all because of these issues.
Date published: 2021-08-05T00:00:00-04:00
Rated 5 out of 5 by from defective touch pad and flickering screen defective touch pad and flickering screen. i tried to get help from samsung and it took about one hour of chatting to finally get a label to mail the chromebook to the repair shop. i was without the device for about a week. when i received the 'fixed' chromebook, the touch pad worked for about one hour and then died again and became completely inoperable. now i have had to send the device back to the repair center. very frustrating. i would stay away from this device.
Date published: 2022-06-10T00:00:00-04:00
Rated 5 out of 5 by from Terrible Laptop & Customer Experience this is the absolute worst product i have ever purchased. since i owned it i had the following issues: trackpad not working, random restarts, operating system not being found, wifi card stopped working, battery stopped working. every time a repair happened i did not have my laptop for at least 2 weeks. 2 days after my warranty expired my battery stopped working. this is a faulty product that samsung sold me and will likely sell to you.
Date published: 2021-12-06T00:00:00-05:00
Rated 5 out of 5 by from Track tad failed twice its under powered and over priced. not to mention the track pad has now failed twice. the unit get rrally hit with only 1 desktop in use and 1 chrome browser running and thats it.once the unit heats up the track pad fails. this device has been nothing but a disappointment.
Date published: 2022-05-08T00:00:00-04:00
Rated 5 out of 5 by from The display and keyboard are awesome i enjoy editing pictures and watching movies /and videos on this chromebook. the keyboard is awesome as well, it feels so fresh and quiet and do a lot of work with it compared to my desktop
Date published: 2021-12-05T00:00:00-05:00
Rated 5 out of 5 by from Awesome Device i jave had this device since it was forst launched and i love it. i have jeard all the comments about the battery life. who exactly is using electronics and not where you can charge them when they need it? you are always need electricity. in thei day and age, if you can afford this laptop, buy a battery backup to carry with you!! dumbest thing i have heard. dont buy this laptop because it uses the battery. of course it does! it has a 4k screen with the best graphics you can get today. it is solid, dependable and makes every head turn when you walk in with it. but besides that, its an excellent laptop!!
Date published: 2022-07-10T00:00:00-04:00
Rated 5 out of 5 by from About 2.5 to 3 stars screen is great and then everything is just ok. i read a lot of reviews and they are pretty much right. a lot of crashing, every time you open it you have to restore from your last session. i was willing to live with that if the screen was that nice, and it is. but just less then a year later the pointer/cursor disappears but touch screen will still work fine like a tablet. after 3 to 5 restarts is works fine again. i did sthe powerwash also to try and fix. when this works idt does work very nice. so if you want to take a chance on just ok this is it. glad i had bought on sale. this would be a good $200 chromebook maybe.
Date published: 2022-03-26T00:00:00-04:00
Rated 5 out of 5 by from Good until it wasn't the first six months, and the last six months minus about two weeks i had this device it was amazing. great screen, fast, run linux apps great. but six months after i got it the device locked up and kept doing it even after several powerwashes. sent in for replacement. worked great until almost the exact day of the warranty expiration, then the same thing happened. sent it in but nothing was done since the issue couldn't be replicated. got it back and now i can't install linux apps at all. the os says it needs to be updated (and it does), but chromeos says its up to date. finally getting a refund, but sad to see it go. it was a great device just couldn't stay health.
Date published: 2021-07-15T00:00:00-04:00
Rated 5 out of 5 by from Awful touchpad I have had this chromebook for almost 2 years. The first year was great. I took notes with the stylus and it was fast and did what I needed it to do for school. However, the second year after some updates I have had so much trouble with the touchpad bugging out. It works for a few minutes then stops. Not to mention I have lost all my files because it reset itself multiple times and i have to powerwash it. Some apps like Word are not supported anymore which is frustrating too. Overall I used to love this chromebook but I'm switching back to windows.
Date published: 2022-03-20T00:00:00-04:00
Rated 5 out of 5 by from Frustrating features and glitchy I am normally a huge fan of Samsung products but this time I'm really disappointed. There are several features on this Chromebook that are bothersome: the labels on the keyboard are so subtle that on a sunny day I can't read them and I'm forced to turn on the back light which drains my battery; there is no CAPS key -- you can toggle it on using alt+search -- which adds a cumbersome step when you're typing lengthy reports. If I adjust the angle of my screen while watching a movie or doing work all of my apps immediately close down (even if I'm very careful to only touch the bezel and not the screen). I could go on. And the most troubling issue of all is the "erratic cursor" that many users have reported online. After a certain number of minutes/hours of use, the cursor begins moving itself around the screen. Depending on where it lands, this could result in opening/closing programs, moving emails to other folders, etc. etc. I've read the only solution is to send in your Chromebook and have a new motherboard installed, which is not an option for me as I would be out of commission for work while the laptop was being repaired. I hope Samsung creates a virtual fix/patch for this issue and I hope they redesign some of the other aforementioned features when they release a new Chromebook.
Date published: 2022-11-12T00:00:00-05:00
Rated 5 out of 5 by from Trackpad Issues not the only one having this issue. trackpad makes laptop almost unusable. it skips around and clicks on random things. it's too bad since the display is great.
Date published: 2022-09-30T00:00:00-04:00
Rated 5 out of 5 by from In less than a year I started having problems i purchased my my galaxy chromebook on june 23rd, 2020. about 4 to 6 weeks ago i started having problems with the trackpad not working properly. i tried using the recommended fix of restarting while holding down the refresh key to reset the hardware to it's factory default settings. this worked a couple times temporarily for short periods, but then the trackpad stopped working again after a short period of time. again the device was only about 11 months old when this started happening. not happy at all after paying a $1000 expecting a top of line device.
Date published: 2021-06-24T00:00:00-04:00
Rated 5 out of 5 by from Worst piece of hardware grainy webcam, sluggish performance, and noisy fan....wont' keep it for free either
Date published: 2021-06-11T00:00:00-04:00
Rated 5 out of 5 by from Subpar trackpad and charging trackpad is not good and not respondinng most of the time and i've to restart the laptop for that issue everytime. charging is not good. it is taking an hour to charge 5% . i'm deeply regretting my choice of buying samsung chromebook.
Date published: 2021-07-03T00:00:00-04:00
Rated 5 out of 5 by from My First Chromebook i've had the galaxy chromebook for a few weeks now, and i love it. i heard about the new galaxy chromebook 2 coming out, so i was debating on if i should wait, or pull the trigger on this one. i've seen reviews regarding the battery life on this one, and that will be improved on the version 2, but i don't have issues with the battery. i'm able to get anywhere from 5 - 8 hours of battery on heavy to moderate use. i always have a battery pack with me just in case if battery does get low. after reviewing the differences between this one and version 2, i decided on this for the 4k screen, fingerprint reader, and built in pen. the screen on this thing is gorgeous , videos look amazing, and stadia games play great in full 4k resolution. with the current discount, this was the right choice.
Date published: 2021-02-26T00:00:00-05:00
Rated 5 out of 5 by from Truly exceptional device after a few days of using the galaxy chomebook i am really impressed. the machine is incredibly fast, the screen is unbelievable, and it's an incredibly versatile device. the only downside is battery life (4 - 5 hours in real-world usage) but that isn't a big problem for me personally. it has a premium feel and build quality that is a small, but significant, step above apple's macbook pros. overall, an excellent chromebook!
Date published: 2021-02-18T00:00:00-05:00
Rated 5 out of 5 by from great product this is my first chromebook but not my first samsung product, i was always a bit skeptical of them. then i saw that samsung had made a chromebook, and samsung always has great quality merchandise, so i tried it and now, i would buy another chromebook thanks to samsung.
Date published: 2021-03-06T00:00:00-05:00
Rated 5 out of 5 by from Wasn't as impressed 1st thing right off the bat, when i took it out of the box, the battery was completely dead. typically any product including cell phones that i've purchased have a partial charge. it was also heavier than i expected or really liked. i wasn't completely a huge fan of all the features and would've liked an option to have it added to an individual phone line so it didn't have to be directly linked to my phone. also for the price it should have an option not to add data or internet.
Date published: 2021-03-21T00:00:00-04:00
Rated 5 out of 5 by from Trackpad issues.... love this chromebook but it has trackpad issues... it seems to be widespread now. the trackpad with either die and stop working, or be very spotty and right click when you are left clicking.. it drives me nuts....
Date published: 2021-03-13T00:00:00-05:00
Rated 5 out of 5 by from I still cannot understand how the screen is broken my husband gave me this sleek chromebook as a christmas present and i loved it. i even put my old windows laptop on the side. this chromebook has been well taken care of that i was so shocked when i noticed dome fine broken lines on the screen; at first, i thought it was maybe done dust and i tried to clean it up; the lines will not go away. then, i lowered my head to look at the screen like sideways and that's when i noticed the screen being broken. that is such a shame; it's been only 2 months; that is so revolting and a pure waste of money.i guess i am going back to my old windows laptop, even though it us a little but it still standing after 6 years!
Date published: 2021-03-02T00:00:00-05:00
Rated 5 out of 5 by from Beautifully Flawed samsung did an amazing job building this chromebook. it might be the most premium laptop i have ever held. the svelte design with the chamfered stainless steel border contrasted against the gorgeous red color is a sight to appreciate. but there are some serious flaws. the battery life is only 4-6 hours, the laptop constantly crashes in sleep mode, and trackpad issues seem to be very common on this model. these issues were present on the first day i received the machine and i should have returned the device instead of trying to research, powerwash, and reinstall the os. as the machine stands, it's hard to recommend. samsung was so close to building the perfect chromebook which makes the flaws in it that much more disappointing.
Date published: 2021-04-01T00:00:00-04:00
Rated 5 out of 5 by from Great Chromebook - Poor Battery Life samsung has outdone themselves with this high end chromebook. the display is fantastic, the keyboard is great and the design is sleek. not to mention the fact it has ample memory and is lightning quick. the issue is the battery. no matter how i adjust the settings (reduce the screen brightness, turn off bluetooth, etc.) the battery does not last all day. i would at least expect the chromebook to last a solid 8-10 hours but the best i can get out of it is about 6.5-7 hours. not good for a high end system. i hope samsung will work with google to come up with a true fix because this is a great chromebook but the battery life does not meet expectations.
Date published: 2021-07-11T00:00:00-04:00
Rated 5 out of 5 by from Great laptop I got this for Christmas and just love it. Everything is so simple and so many features.
Date published: 2023-03-03T00:00:00-05:00
Rated 5 out of 5 by from I love it I am im school and also teach my 7 year old daughter.
Date published: 2023-03-02T00:00:00-05:00
Rated 5 out of 5 by from WASTE OF MONEY Waste of money and you can not trade these in anymore like when I got it so I spent over 600$ for a chromebook that doesnt function well and I have not even had it 6 month and its collected dust the last 3 months as its not worked right or connected to internet right since the first log on.
Date published: 2023-01-05T00:00:00-05:00
Rated 5 out of 5 by from Reasonable Battery Life Considering PC-like specs Don't believe the low scores. Lots of complaints about battery charge life. Consider for a moment the horsepower this Chromebook has under the hood. A full blown PC laptop processor (Intel Core i5) that runs circles around virtually all other CPU's used in Chromebooks. An AMOLED display with a max NITs brights of just over 500 making this unit usable outside in sunlight. Virtually all other Chromebooks use a standard IPS display that can barely manage 250 NITs. Not to mention that AMOLED emits much less eye straining blue spectrum light than IPS or even QLED. Try getting an IPS or QLED display certified as an Eye Care Display by SGS, the Swiss inspection and testing service- unlikely to happen. Finally, this Chromebook is packing a large capacity SSD and 8 GB of high speed RAM instead of the more common and slower 4 GB. All that said, run time between charges isn't going to be quite as long as that of a weaker Chromebook. But so far after a week of owning, battery time for this powerful Chromebook is good when considering it's heavy duty specs.
Date published: 2023-01-01T00:00:00-05:00
Rated 5 out of 5 by from Freezing like other people's post Samsung tried to repair the freezing issue twice. Chromebook still is freezing.
Date published: 2022-11-26T00:00:00-05:00
Rated 5 out of 5 by from My chromebook Purchase this when it came out I love it.. hard to navigate at first but I caught on quickly
Date published: 2023-01-19T00:00:00-05:00
Rated 5 out of 5 by from Awful. Avoid! like everyone else... the track pad went out after about a year of light use. only the top part works. it's a well-known issue samsung does nothing about. the device gets hot very fast. the battery life is pretty dismal. for some reason when i type the space bar inputs two spaces randomly. i've tried every adjustment known to man to get it to work. the only great thing about this product is the screen. now i have a "premium" chromebook that's ready for the garbage.
Date published: 2023-03-25T00:00:00-04:00
Rated 5 out of 5 by from Good, but. Worked great for the first couple of years. Then the trackpad went wonky. Nothing would fix it, updates, factory resets. It would work for a little while after a reset, then it stopped working. I bought it when it was $1000. I have cheaper way older laptops and have no problems. If it wasn't for the touch screen and stylus still working I would have given it 1 star. Other than that the performance is still great and everything else works.
Date published: 2023-03-07T00:00:00-05:00
Rated 5 out of 5 by from Great product, definitely recommend. .This product is amazing, the sleakness and size of the screen are perfect. It's very easy to use and navigate. The amount software and applications I'd give this product a 10/10 rating.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Great for Personal and Business Use A great product, easy to use and definitely lightweight and compact to use for personal or business. If I could give a higher rating, I would.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from The laptop is everything what I need. I purchased Samsung laptop for my schoolwork when it had a good deal included Samsung TV and tablet. It has good features which I need the most important is LIVE Caption for my virtual class and videos about business news. I also use Google Drive like, words, excel, and PowerPoint for my assignments. That is awesome when I upload applications from Google Play, some of them would ask if I would like the application would be added to the other Samsung device(s). All I have Smart Samsung TV, Tab S7 tablet, and Galaxy Note 9. I can't live without stylus pen! I use the pen for a many reasons: games, drawing and writing on the Samsung note or any photo/video applications. The result is number one is LIVE caption that I really pleasure for my virtual class and reading what any social media says (some don't have subtitle provided). Thank you for everything.
Date published: 2023-03-14T00:00:00-04:00
Rated 5 out of 5 by from This product is great I use my chromebook for literally everything with zero issues. 100% recommend
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of 5 by from It's a very basic chromebook It would be nice to have a chromebook that was much stronger, much better cpu than the cheap basic one, it would be helpful if it had a touch screen and wasn't made so cheap
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of 5 by from Good Product Overall I have had my Chromebook for years and I love it. It has good battery life and it's easy to use, the only downside is that I can't use print- to-cut feature using it with my cricut but that's an issue with android devices. Overall, I still use it and would definitely recommend!
Date published: 2023-05-01T00:00:00-04:00
Rated 5 out of 5 by from Poor reliability I bought this about 18 months ago, and now the touch pad mouse hangs so badly the device is unusable
Date published: 2023-04-17T00:00:00-04:00
Rated 5 out of 5 by from Trackpad i gave this product two stars because my trackpad started to give me problems. when using this device it tends to get super hot and freezes up alone with the trackpad. it just stop working. i tried everything.
Date published: 2023-03-20T00:00:00-04:00
Rated 5 out of 5 by from Great Features Bought this product 1 year ago and i absolutely love it
Date published: 2022-11-23T00:00:00-05:00
Rated 5 out of 5 by from Touch pad problems Very great chromebook product, however I'm not too sure if I'd reccomend. The only problem I have with this device is that the Touch pad starts to glitch and eventually goes out(temporarily). This usually starts to happen when I use dual touch or click and drag. To make it work again, I have to close my chromebook and wait a few seconds. Thanks to the touchscreen, I can still get the job done, however with this being my daily laptop for work, it's still a big inconvenience! I've contacted customer support for help, restarted my device multiple times, and nothing has changed.
Date published: 2022-10-12T00:00:00-04:00
Rated 5 out of 5 by from Freezes then Restarts Not worth it! Had this for only 2 years, and the screen always freezes then restarts. Its so annoying; I can't do anything with this thing if it always freezes my screen. I wouldn't recommend. Don't waste ur money
Date published: 2022-12-24T00:00:00-05:00
Rated 5 out of 5 by from DO NOT BUY Stopped working a week after I purchased it. Had to send to Samsung twice to fix. Now it is messed up the 3rd time and I had it less then a year
Date published: 2023-05-05T00:00:00-04:00
Rated 5 out of 5 by from The track pad is awful! yes, a known problem with "fixes" all over the internet but they are only temporary. i fight every single time i use this chromebook with the track pad freezing/locking up or just not responding. i paid $1,000 for a book three years ago. i planned for the purchase to last me 5 years, and two years in, i've been dealing with a worthless track pad. to fix it, i purchased a $20 usb-c wireless mouse, rather than ship it back to samsung. i have been a loyal samsung user (phones (7), tv, fridge, washer and dryer) for over a decade. this is the most disappointing purchase i have made. i would have rated the chromebook five (5) stars, except you can't get past the weak link of a track pad.
Date published: 2023-04-08T00:00:00-04:00
Rated 5 out of 5 by from Worst device made by samsung I had this for less than 3 months and have only used it maybe 10-15 time in that time frame. I don't need to use it everyday. I'm very disappointed. I normally love Samsung products but this is the worst one. Within the first month( used it maybe 5 times and it started to crash. Sent in for repair. Said it was fixed. I have used now about 10 time or so withing the 2 months and now it keeps crashing again. I hate this product. I would rather throw it away and get my money back. This is very unreliable.
Date published: 2023-02-27T00:00:00-05:00
Rated 5 out of 5 by from Amazing product As a commercial electrician being able to draw out detail lighting layout on multi million dollar restaurants without having to carry around a huge roll of architectural plans is the best part of the galaxy chrome book and what makes it even better is being able to share plan changes from my chromebook to my employees galaxy devices without anyone have to climb up and down ladders and constantly walk to the front of the job site to look at a set of plans.
Date published: 2023-05-10T00:00:00-04:00
Rated 5 out of 5 by from excellent design excellent design . overall is good . best amoled chromebook
Date published: 2023-04-22T00:00:00-04:00
Rated 5 out of 5 by from User friendly and ease of navigating I use my chromebook for entertainment, work, artwork sending, documentary notes.
Date published: 2023-05-02T00:00:00-04:00
Rated 5 out of 5 by from Device is great, but build quality is lacking. be careful when handling this chomebook as there is nothing on the device to stop the glass from hitting the frame of the device when closed. if you carry the device with the screen shut, you run the risk of pressing the screen up against the frame which in my case led to a crack in the glass. there should be either a lip around the screen or some kind of rubber stopper to prevent this contact but there is none. i am going to try to get it fixed under warranty but i doubt they will cover the damage cause by this design flaw.
Date published: 2021-03-24T00:00:00-04:00
Rated 5 out of 5 by from CONS outweigh the PROS google mic really nice as i have als. the screen cracked without dropping it. samsung's nj repair wanted over $400. no way loved doing powerpoint last covid spring/summer. fast forward to a couple of zoom meetings yesterday from our well lit showroom with a beautiful clear sky outdoors. i've had this problem before but yesterday it was horrible. during both zoom meetings the display constantly dimmed then came back to normal, then dimmed, then came back, then dimmed yet again...well you get the (lousy) picture. very annoying. support says they'll charge me if they examine and declare the ambient light sensor working normally, as they said thought it was, during a chat session. i've already paid too much for a nice looking but faulty, annoying machine.
Date published: 2020-11-11T00:00:00-05:00
Rated 5 out of 5 by from Problem my be resolved. chromebook not charging. samsung honoring warranty. going to service center.
Date published: 2020-11-02T00:00:00-05:00
Rated 5 out of 5 by from 10/10 Absolutely the most beautiful bezel a laptop could have. It's quick and beautiful layout has me excited to learn every feature! I enjoy the little things and really like how the keyboard backlight emits
Date published: 2023-06-22T00:00:00-04:00
Rated 5 out of 5 by from Worst Chromebook ever This is by far the worst piece of electronic equipment I have bought from samsung. The mouse pad doesnt work even after troubleshooting. The battery lasts 2 hours at the most when unplugged. The mouse tracker ghosts on me when I surf the web and will exit all my screens and then re open, close and again its ridiculous. They wont even honor the warranty or give me any type of support. 900 dollars down the drain
Date published: 2023-07-26T00:00:00-04:00

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