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GVision L15AX 15" Touch Display

Mfg # L15AX-JA-452G CDW # 1214256 | UNSPSC 43211903

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GVISION Premium 15” POS touchscreen, black all aluminum base with 90* tilt. VGA analog and DVI inputs. Includes speakers (resistive GTouch w/dual controller, serial/USB)

GVISION Premium 15” POS touchscreen with fashionable, sleek and slim black design. 250 brightness, 500:1 contrast ratio, VGA analog and DVI inputs. All-aluminum pedestal base, capable of 90* tilt and VESA mounting. Optional resistive GTouch sensor with serial/USB dual controller.

This item was discontinued on April 19, 2021

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GVision L15AX 15" Touch Display is rated 4.10 out of 5 by 42.
Rated 5 out of 5 by from Stable diagramming and modeling software, but lacks database integration What is our primary use case? We use Visio for architecture modeling. We also use it to facilitate communication with other people. What is most valuable? The feature I like most about Visio is that it acts as a facilitator of communication, as it displays information that's easier to understand. What needs improvement? The only area for improvement we see in Visio is its integration. It could be improved, but in terms of features, we are really satisfied with the standard features of this solution. An additional feature I'd like to see in Visio in the future is database integration. It would be good if it could be integrated with a database or data system to better manage the data, which would also help it communicate better with other applications. For how long have I used the solution? I've been using Visio for seven years now. What do I think about the stability of the solution? We didn't experience any performance issues with Visio. It's a stable solution. How was the initial setup? The setup and implementation of Visio went smoothly. What's my experience with pricing, setup cost, and licensing? The popularity of a product is an indicator of its price. Because of the popularity of Visio, its price is on the higher side. What other advice do I have? I don't have an intensive experience with Visio on architecture. Within our organization, there are more than 20 users of this solution. We are satisfied with Visio, but we are not intensive users of it. We have not been able to try out all of its features. We didn't have a chance to contact technical support because we have not experienced any performance issues from this solution. My advice to people who would like to try Visio is that it may not be the best solution in the market for architecture modeling, or for other modeling purposes, but it is effective in facilitating communication with others. With one being the worst and ten being the best, I'm rating Visio a seven. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-02-02T00:00:00-05:00
Rated 5 out of 5 by from It's stable and the setup is straightforward, but the price is too high for some South American markets What is our primary use case? I use Visio to go to meetings on Zoom. For how long have I used the solution? I use Visio all the time. What do I think about the stability of the solution? Visio is stable. What do I think about the scalability of the solution? Visio is scalable. How was the initial setup? Installing Visio is straightforward. What's my experience with pricing, setup cost, and licensing? The price could be lower because it is too expensive in South America when paying in dollars or euros. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-02-09T00:00:00-05:00
Rated 5 out of 5 by from Very fluid, very interactive, designed to reduce the manual work for basic flowcharts What is our primary use case? My primary use case of this solution is for process mapping and a little for organizational charts. We are customers of Visio. What is most valuable? The solution has a fairly intuitive interface. When it comes to process mapping, the best thing about it is that it's already configured for swim lanes and for drag and drop and easy manipulation of the objects and connection lines. It makes it a very easy-to-use solution. In comparison, if you're using PowerPoint, you have to manually size things and then adjust the font and it's very tedious trying to get everything connected. In contrast, Visio is very fluid, very interactive, and designed with features that reduce the manual work for basic flowcharts. What needs improvement? As a user, it would be helpful if Visio was in a native format recognized by Microsoft Word products, but that's not the case. For how long have I used the solution? We have been using this product for 20 years. What do I think about the stability of the solution? The solution is stable. What do I think about the scalability of the solution? The solution is scalable. We're a global company although I'm not sure how many in the company use this product on a regular basis. How was the initial setup? The initial setup is straightforward and the solution is intuitive enough that you can begin using it immediately. What other advice do I have? I rate this solution eight out of 10. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-02-01T00:00:00-05:00
Rated 5 out of 5 by from software application problems First of all, the monitor has a glare very hard to see in some angles. The monitor can not be used in the some applications. Touch is weak at some spots on screen and edges. tried to install the driver many times in windows but still the same with usb and serial ports. Called gvision for help but they are did not solve the problem. I should'nt buy this monitor. This product has been a severe disappointment. I had the displeasure of purchasing their P17BH-AB. The first thing I noticed was that the screen is coated with a silver membrane that makes it hard to see even under ideal lighting conditions. Glare was very bad. Then, after connecting it I attempted to load the drivers. The Windows setup program crashed. I then attempted to load the Linux drivers which appeared to go without a hitch - except that the unit did not work. I placed several calls to the manufacturer. Tech support would not answer and the voice mailbox was full so I couldn't leave a message. I called again and selected sales. I got through to the US director of sales. I began by telling him that the vendor had a 10 day return policy and that I was concerned that if I exceeded that time before getting the unit to work, I would be stuck with it. The director assured me that he would make sure I would not get stuck with the monitor if we couldn't get it to work. What followed was the most frustrating 7 months of back and forth emails between myself and GVision. The engineers would ask questions and give instructions, then in the next email ignore the answers and ask the same questions again. It was clear that they either did not understand english or just didn't read my responses. They would give the same instructions repeatedly. After about 6 months, the manufacturer simply stopped responding to my emails. It is now too late to return the product, thus I have a touch screen that does not work and I will never recover the money or time spent. I would strongly urge anyone considering a G-Vision monitor to look elsewhere.
Date published: 2012-08-08T00:00:00-04:00
Rated 5 out of 5 by from Easy to implement in-house with excellent flexibility and good performance What is most valuable? The solution is easy to set up. The stability is okay. The performance is pretty good. It's a very flexible solution. What needs improvement? It requires a lot of skill to get into it. It requires more simplicity. You have two options. Either you go very simple, then it's quite a hurdle to get into it or you go very complex. It's a hurdle too. However, when you decide to go complex, then you know exactly what you're doing. Therefore, the gap between, let's say, a common user and an experienced user is large. For Draw.io, I can point anybody to Draw.io and they can just get in there and do whatever they want to do, and it works for them. Visio requires someone to be more experienced. There's also a solution called TAG for writing documents, which is awesome. It's mainly used in universities, education areas, and big pharma. It's an awesome tool. It takes a lot of time to get in there, but when you are in there, you can do basically almost every kind of document without any issues. Visio is much more similar to this. There's complexity and yet you can do anything within it. I'm not used to the new versions of Visio. There is a standard version. Always when I get in there, I get frustrated as I can't do the things that I like. The usability could be improved. Stencils are always an issue, however, this depends on the vendors. The stability can get iffy if you are doing very complex things. For how long have I used the solution? I've used the solution quite extensively during the last ten years. It's been a long time. What do I think about the stability of the solution? The stability really depends on what you're using and what you're doing. When you get complex, you can get some crashes. I have never figured out why that is. It may happen when you have different cards or registers with a lot of things linked together and grouped. For standard usage, it's awesome. When you do more complex things, well, you might have issues. What do I think about the scalability of the solution? I can't say a thing about scalability. How are customer service and support? I can't speak to technical support as I don't deal with them. We have in-house support and our in-house support is abysmal. What happens after them, I really can't say. If you call them to ask questions, they just say, "We have to look it up." And that's the last thing you hear. That, however, is an internal issue. It's nothing to do with the quality of the support in general. Which solution did I use previously and why did I switch? We did not previously use a different solution. I do now use Draw.io a lot. How was the initial setup? The implementation process is quite simple and straightforward. Deployment times vary. It depends on how you manage it. If you do a good management process, with document templates and everything, it takes a lot longer. We basically just made packages and rolled them there, using the variables. I'm not a package filler, however, for us, it was easy. I can't speak to how many people now manage the solution as it is completely outsourced. We don't manage it ourselves. What about the implementation team? We handled the implementation in-house. We did not need to hire any consultants or integrators. What's my experience with pricing, setup cost, and licensing? I can't speak to the cost of the solution. We are using just the standard licensing terms for an enterprise license agreement with Microsoft, where we basically have a lot of things in there. I don't think it's included in any Office Microsoft 365 licenses. We basically just have a subscription for every license we're using, however, I can't speak to pricing or terms. What other advice do I have? I have to let Visio go as most often it's too complex and it takes too much time. I'm rather using Draw.io, which is by far enough for almost everything I do expect if I am really drawing up complex cabling things in a building, for example. I'm just an end-user. The company I work for is a customer. We don't have a special business relationship with Visio. I'd give new users the same advice I do for every tool. Be really clear on what you want to achieve. Be really clear that when you do it and do it in a strategical and tactical way. Don't do a single deployment and don't just install it and let users do their thing. Agree on templates, stencils, et cetera, that you're using within the company, and keep it simple and crisp, as simple and crisp as possible. After using the solution for ten years, I would rate it at an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-04-01T00:00:00-04:00
Rated 5 out of 5 by from User-friendly with a good interface and fairly simple installation What is our primary use case? I'm using only this tool for our full architecture block diagram development. We're using it for our action projects, what are we are running. How has it helped my organization? It's a part of our process where architecture and detailed document development are needed. That's it. From the architecture and flow diagram preparation perspective, when it comes to detailing the documentation before implementing other components can be done in Visio. What is most valuable? The solution is stable. The scalability is good. We can reuse it as a model. It can be modified. The tool is user-friendly. We are able to bring out what we want in terms of our architectural or detailed block diagrams. The installation is easy. I'm now used to the user interface. I like it. What needs improvement? I can't speak to any missing features. It's been fine so far. For how long have I used the solution? I've used the solution for a while. What do I think about the stability of the solution? The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance is good. What do I think about the scalability of the solution? We have found the solution to be scalable. If a company needs to expand it, it can do so. Most people in our organization use the solution. It is meant for all engineers and then architects. Managers also use it when it comes to representing some project flow processes from the point of view of management. How are customer service and support? We haven't dealt with technical support. I cannot speak to how helpful or responsive they are. How was the initial setup? The initial implementation is very easy. However, I cannot recall how long it took to actually deploy it. What about the implementation team? Our IT team handled the implementation in-house. We did not need outside assistance from integrators or consultants. What was our ROI? It's just a supporting tool. I can't speak to any direct ROI. What's my experience with pricing, setup cost, and licensing? While I know that we do have to pay a licensing fee, I can't speak to the exact details. I don't handle that aspect. I'm not sure if there are extra costs on top of the license itself. What other advice do I have? We're a customer and an end-user. We're using the latest version of the solution. I'd recommend the solution. It's always a useful tool. Instead of using other drawing tools, I'd say that this one is likely the best option. I'd rate the solution at an eight out of ten. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Microsoft Azure Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-01-16T00:00:00-05:00
Rated 5 out of 5 by from Stable, easy to set up and a very popular product within the market What is our primary use case? The solution is primarily used for diagramming. I use it for a couple of different things, however, it's mostly for diagramming and documenting data center infrastructure including racks, wide area networks, logical designs, physical designs, and conceptual models. How has it helped my organization? The ability to clearly demonstrate and create labels has helped the organization immensely. To be able to create and to provide detailed configuration guidance on what ports to plug wires into, et cetera, is useful. We use it to discuss design, network, and configuration options, as well as provide detailed guidance to the engineers on how to connect and how to configure our data centers. What is most valuable? The product itself is useful due to the fact that it's widely accepted. I can go out on the internet and I can pull down stencils in VisioCafe. I can easily get pre-drawn stencils for whatever I need and that makes life a lot easier. The initial setup is pretty straightforward. The solution is stable. What needs improvement? There are too many features. One of the things I find most annoying about Visio is the automatic connections. They're just like everything Microsoft does. They overdo it. There are too many features - especially when I have people who are not familiar with the tool. Users will start creating text boxes for objects that already have a text feature. For example, if you've got a computer and you take a picture of a computer or a stencil of a rack-mounted server, people wind up putting text boxes next to it instead of double-clicking on the box and adding the title there. It's mostly user error, however, it's overwhelming for new users. They don't realize what can be done. For how long have I used the solution? I've been using Visio since before Microsoft bought it. It's been anywhere from 15 to 30 years. I've definitely used it for more than a decade. It's been a while. What do I think about the stability of the solution? The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable for the most part. What do I think about the scalability of the solution? I use the desktop version of the product and cannot speak to how scalable the product is. It's only limited by the resources of the laptop itself. In our company, we have 10,000 users on the product. It's used extensively. All departments use it. I can't say if the organization plans to increase usage or not. How are customer service and support? I never need to call technical support. I cannot speak to how helpful or responsive they are. Which solution did I use previously and why did I switch? Our organization has used the solution for decades. We haven't used anything else. How was the initial setup? The initial setup is very straightforward. That said, I've also been doing this for three decades and therefore have had a lot of experience handling the process. It's installed pretty cleanly. It's a Microsoft install and there's not really a whole lot of issues. If I don't have a stencil for what I'm drawing, I can go on VisioCafe and a couple of other websites to get them. You can get stencils for network devices, switches, routers, hubs, servers, and all sorts of fun stuff. What's my experience with pricing, setup cost, and licensing? I cannot speak to the exact pricing. It's not an aspect of the solution I handle. What other advice do I have? We're a customer and an end-user. Visio is one of the only approved products where I work, and it's one of the best. I don't know if there's a newer version out, however, the only one I'm allowed, the only one the government provides me with is, is the 2013 version. I'd rate the solution at a nine out of ten. The only real problem is that there are too many features and it's somewhat overdesigned. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-10-09T00:00:00-04:00
Rated 5 out of 5 by from Templates are easily findable and usable, but it is a stagnant tool that lacks a lot of enterprise features What is our primary use case? I use it for high-level detailed and high-level conceptual drawings for leadership. I also use it for small drawings when I'm doing documentation, policy creation, or building some kind of a spec. It is installed on my personal machine. In terms of the version, my Office suite is 19, so I assume the Visio version is whatever is packaged with Office 19 suite. How has it helped my organization? It improved the way our organization functioned years ago, but right now, people are trying to find other ways to do what they're doing in Visio because the tool is stagnant and really not moving. It hasn't for years. They've added features but really not much. They're more pulling those into higher-level tools such as Azure Development Studio and things like that. What is most valuable? What I like about it is that the templates are easily findable and usable, and they are usually created for other software packages. It seems to be pretty much widely adopted in the industry. What needs improvement? It is a visualization tool, so database visualization is pretty static in it. They haven't moved the ERDs very well. They haven't adopted any real visualization like what you have in Hackolade for JSON or other data patterns. It has none of that. If you go onto broader patterns, you can actually label and integrate with a data set, if you want, for Visio, but it's very clunky and very difficult for me to assign that to another user. I can't assign it to a junior or a documenter. They really haven't cleaned up and made their tools simpler to use when linking to data, which is primarily what you're trying to do. The versioning has always been a bit messy. You can't have a state of how it is to how it was without having two drawings. You can layer, but layers don't work very well for the most part. They just haven't progressed the tool. The tool isn't keeping up with the architecture that people are forced to do. So, more and more people around here are abandoning it and moving to alternate tools. It is now being used for just basic drawings. It is no longer an enterprise-quality development or documentation tool. It can be, but you'd have to work pretty hard at it. It doesn't have autosave features with respect to the way some of the other Office tools have it. It is pretty clunky if your machine crashes or gets shut down because of a low battery or something like that. To make sure that the changes persist, you need to look at the last version of it. It has still got on-premise features, and it still has that same paradigm of clicking "save", and you better keep clicking "save" to make sure it doesn't get corrupted. It is very old school for cloud tools. Any Office tool, Google tool, or Apple tool is going to save all your work because it's basically updating via messages, but that's not how Visio works. It is very old school. They just aren't spending any money on it. I'd love them to get back to being able to do true data flow diagrams that are easy to use and that actually can be pulled from data lineage. In lineage diagrams, you can pull the data and actually reflect them in the right drawing. There is a little bit of that going on in some of the drawings but not much. I want to be able to do database design documents, if necessary. I've got people doing those. I'd like to do network drawings with multiple layers in a simpler way and to the point where the layers have displays of viewpoints as most systems do. For how long have I used the solution? I have been using this solution for 10 to 15 years. What do I think about the stability of the solution? It is very stable, but there are no autosave features in it. What do I think about the scalability of the solution? There is no scalability to it. It is on your machine. You could put files into Teams and somewhat scale through Teams, but it is not scalable. You don't have the ability to have team cooperation and repositories. You can do repositories, but it doesn't have any of the features that allow you to regulate and have all the things you'd have or expect in any enterprise quality development tool or design tool. It doesn't have any of those features. You have to broaden the suite and buy about nine other Microsoft things to somehow attempt to get those features. Its usage is declining. We used to have about 150 users. Now, we probably only have about 50 or 60 users. We're buying tools that knock out some of the edges of what Visio would do. Enterprise architecture is really no longer done in Visio. It is done a little bit, but for the most part, we use other tools for it. Although it can make the boxes, it can't really work a process in enterprise architecture. It is not a development or life cycle management tool. How are customer service and support? I've never been able to queue up technical support on it. We don't allow our internal people to directly communicate with technical support. It goes through an internal layer. How was the initial setup? It is easy to set up. It is also easy to add libraries to it. What's my experience with pricing, setup cost, and licensing? I know you can pick it up in retail for under a thousand per person. You can also pick it up for cheaper than that. Microsoft has about 7,000 licensing models, and you get certain percentages off specific licensing. If you're a partner, you get specific numbers of licenses with the partnership price. What other advice do I have? Visio was owned not by Microsoft. It was its own company way back, and it was actually moving very well. It had ERDs and was actually developing very well. Microsoft bought it. They picked it apart and started moving those tools into other things and downgraded the tool. I don't think it has met the level of expertise and the level of technical proficiency that it had 15 years ago. It was downgraded, pure and simple. A lot of those pieces are used in other things now. I would advise others that just don't try to make it more than what it is. Find a tool that is enterprise-worthy if you're trying to move to that level, but don't try to make it into an enterprise tool. I would rate it a six out of 10. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-03T00:00:00-04:00
Rated 5 out of 5 by from Easy to use, simple installation, and responsive support What is most valuable? Visio is easy to use. What needs improvement? The solution could improve by having more integration. For how long have I used the solution? I have been using Visio for approximately one year. What do I think about the stability of the solution? Visio is stable. What do I think about the scalability of the solution? I have found Visio to be scalable. How are customer service and support? The support for Visio is very good. Microsoft always fixes bugs or problems quickly. How was the initial setup? The installation is easy. What's my experience with pricing, setup cost, and licensing? The solution could be less expensive. What other advice do I have? I would recommend this solution to others. I rate Visio a ten out of ten. Which deployment model are you using for this solution? Public Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-10-25T00:00:00-04:00
Rated 5 out of 5 by from Provides a lot of options and functionality for technical reporting What is our primary use case? I use Visio for pretty much all of my landscape diagrams and for anything for management reporting, particularly on the technical side. What is most valuable? Visio has been something that I've been using for many, many years. It is ideal for putting out flowcharts and swim charts. It's really good. It has all the various options to use, particularly depending on what kind of audience you have. It provides you different kinds of options to insert the pictures and explain things. It really suited my requirements and I love it. I have been able to get most of my things done using what's already been provided. It comes with a lot of functionality. Another good thing I like about it is that it is already in the cloud. It's well integrated and I don't have any additional requirements at this point. What needs improvement? One thing that I always felt was missing was the ability to integrate with other Microsoft products, particularly with things like SharePoint or other Excel Office tools. It may be available, but it is not as good as it could be. There are some other tools that are very well integrated, but maybe they bought the product from a different company but it looks like the integration is not as seamless as other products that I work with. For how long have I used the solution? I have been using Visio for many years. What do I think about the stability of the solution? I really have not encountered any issues. It is very simple to use. I never had formal training or anything of that kind. I just started using it and I learned it as I was using it. What do I think about the scalability of the solution? In terms of scalability, Visio is single user, right? There's no challenge in terms of scalability. It's open for everybody. It's a part of a package that we negotiated as a part of our licensing agreement with Microsoft. It's available to more or less all the users. How are customer service and support? We have Microsoft support but I have never had a need to reach them. I think they're doing a pretty good job. There is a quarterly business review that we do for any issues that we have. That's not for Visio as such, but it is for all the enterprise products that we have from Microsoft. Which solution did I use previously and why did I switch? I have never used anything else. I've always been using Visio. We have multiple options available in the organization and Visio is one of them that I use. Of course, I use a lot of PowerPoint too, but Visio is among my favorite ones. How was the initial setup? The initial setup is very simple. What's my experience with pricing, setup cost, and licensing? I don't know pricing in particular for Visio, but since it is a deal that is negotiated, I'm assuming it's good. It's a part of the package that we have from Microsoft for all the tools that we procured from them. What other advice do I have? My advice to anyone would be to try it out. Not many people are very familiar with it. A lot of people probably use PowerPoint. All the people who use PowerPoint should try it out, particularly if you are using a lot of detailed pictures. It's good for the techies, primarily for explaining things to the management. I think people who are into the techno-functional and mid-management level, who also have a technical background and are moving up to the management roles, it's a great tool for those people. It is pretty flexible. It provides a lot of options and it is very user friendly and it definitely provides a lot of value. Particularly for enterprise architects and for people who are looking at drawings or putting together landscape diagrams and trying to document things at a high level, it is very good. Not necessarily at a very granular level, but at a high level, it's a great tool. On a scale of one to ten, for me Visio is a 10. I don't think I've ever encountered a situation where I couldn't do something with it. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Microsoft Azure Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-12-02T00:00:00-05:00
Rated 5 out of 5 by from Uncomplicated installation, many templates available, but modern update needed What is our primary use case? We use Visio in my organization to create architecture diagrams. What is most valuable? Visio has allowed us to create good diagrams for our technical employees to consume. The solution provides templates, is straightforward, and has tools for the easy creation of diagrams. What needs improvement? The solution could improve by making it more modern. For how long have I used the solution? I have used Visio for approximately 15 years. What do I think about the scalability of the solution? Every group in my organization can use Visio and approximately 150 people use it. It is a tool that design engineers and architects teams use most. We have approximately 150 people that use it. How are customer service and support? I have not needed technical support. How was the initial setup? The installation is not complex. What's my experience with pricing, setup cost, and licensing? The price of Visio is reasonable. What other advice do I have? I rate Visio a seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-10-01T00:00:00-04:00
Rated 5 out of 5 by from A stable and scalable solution which is easy to install and to use What is our primary use case? We do not use the latest version. I am a network engineer and we use the solution for drawing network diagrams. What is most valuable? I like the solution's ease of use and its the integration with different templates from a variety of manufacturers. What needs improvement? The solution should have better integration capabilities with MacOS and Linux. For how long have I used the solution? We have been using Visio since 2010. What do I think about the stability of the solution? The solution is stable. What do I think about the scalability of the solution? The solution is scalable. How are customer service and technical support? We have never contacted technical support concerning Microsoft Visio. How was the initial setup? The solution is easy to install. It took, perhaps, 15 minutes. What about the implementation team? One can do installation on his own. Just a single manager is responsible for the deployment. What's my experience with pricing, setup cost, and licensing? There is a licensing fee, but it is fairly priced. It is on a monthly basis. Which other solutions did I evaluate? We did not evaluate other options before going with the solution. What other advice do I have? There are five people, network engineers, who use the solution in my organization. I would recommend it to others. I rate Visio as a ten out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-09-03T00:00:00-04:00
Rated 5 out of 5 by from Easy to use, flexible, and responsive support What is our primary use case? Visio is mainly used for documentation purposes. For example, drawing flow charts or network diagrams. It can also be used for defining schemas or application development. In my organization, people from multiple departments use it, especially the IT team. They prepare documentation on the network architecture. Additionally, the data team uses it to create flow charts, sequence diagrams, and schemas. What is most valuable? The solution is easy to understand with some hands-on experience. What needs improvement? Microsoft should include Visio as part of their Office 365 offering. For how long have I used the solution? I have used Visio for approximately 10 years. What do I think about the stability of the solution? The solution is stable. What do I think about the scalability of the solution? The solution is scalable and flexible. We have approximately 15 people using the solution. How are customer service and technical support? Microsoft technical support is convenient. They have an online community for Visio and if we have created a ticket with the support they always respond promptly. We have not had any problems with the support. How was the initial setup? The installation is easy, it only takes approximately five minutes. You only need to go to the vendor website and download an executable file and then it is straightforward. What about the implementation team? We did the implementation ourselves. The solution does not require a technical team for implementation. What's my experience with pricing, setup cost, and licensing? You can purchase a corporate license for more users to use the solution. We have purchased a stand-alone license and which could be cheaper. What other advice do I have? I rate Visio a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-09-23T00:00:00-04:00
Rated 5 out of 5 by from Very good process modeling and very stable at a reasonable cost What is our primary use case? I'm the business process manager and we are customers of Visio. What is most valuable? The process modeling is a valuable feature for us. What needs improvement? The solution could include better modeling and an interface with workflow capability, better integration would make the Visio to Power Automate connection a lot better. I'd like to see a feature that would enable the creation of a library of process models that could be linked to roles within the organization. For how long have I used the solution? I've been using this solution for ten years. What do I think about the stability of the solution? The solution is very stable. What's my experience with pricing, setup cost, and licensing? I think licensing costs are reasonable. What other advice do I have? If you're looking for a business process modeling tool, there are other options out there designed with that in mind. Visio is a good general diagram tool, but not specifically for business process management. I rate Visio eight out of 10. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-09-10T00:00:00-04:00
Rated 5 out of 5 by from Useful and easy to use What is our primary use case? My primary use case is for designing the architecture diagram and the network diagram. What is most valuable? The most valuable feature is how easy it is to use. What needs improvement? Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though. For how long have I used the solution? I have been using this solution for almost ten years. What do I think about the stability of the solution? The stability is quite good. There is not much maintenance really required. If it's on your desktop and something goes wrong, it is usually available to repair again. You don't need anyone else to maintain it. Which solution did I use previously and why did I switch? I previously used the Sparx System Enterprise Architect, but my experience with it was limited. It was discontinued because they stopped the licensing. How was the initial setup? The installation was straightforward. It takes about five to ten minutes and you can do it yourself. What about the implementation team? I implemented myself. What's my experience with pricing, setup cost, and licensing? I pay for the license and it is very expensive. If you're only going to use this tool from time to time, you can save money by just using the available online tools. But if you plan on using it heavily, then it's worth it to invest. What other advice do I have? I would rate this product an eight out of ten. I recommend this product to others because it's a useful tool for designers and architects. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-21T00:00:00-05:00
Rated 5 out of 5 by from Having the ability to visually depict a concept that we're trying to get across is helpful What is our primary use case? I use Visio for visual rendering of technical concepts. I use the stencils that depict different workflows, data flows, or architectural structures from an IT perspective that I could render in other documents like PowerPoint or Word documents. How has it helped my organization? Since we work in IT, we deal with very technical abstract concepts. So having the ability to visually depict a concept that we're trying to get across is helpful. When we write documentation, we have to write it for the broadest audience possible. If you can reduce the number of words, either in technical documentation manuals or others, and do it visually, that seems to register with the targeted audience. What is most valuable? The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with. What needs improvement? It thinks that it knows what you want to do, but it doesn't. It has a way of behaving that can be very frustrating from time to time. Either it moves things about because it thinks its placement should be at a certain place, or it's keeping track of things that you don't necessarily see, so it moves something elsewhere. So when the software requires more keystrokes than one would think to either capture or register a placement, or a drag and drop function that you think should be easily executed, it sometimes doesn't always work that way. Regardless of the skill, the user experience can sometimes be interesting. The predictive behaviors of it at times can be a little bit of a drag. For how long have I used the solution? I've been using Microsoft Visio for twenty plus years. What do I think about the stability of the solution? More often than not, stability is not an issue, it's a fairly stable product. I've noticed that when I have multiple products open, like PowerPoint, Excel, Microsoft, and a couple of others, sometimes it begins to act flaky and then I have to start cutting down services or closing things. In general the Office suite, sometimes it can let you know that it's going to start acting funky, or the behavior begins to be flaky. You have to just know by experience that's your cue to cut down services, close windows, close applications, because the robustness of the applications are not allowing you to be as multitasking as you want to be. What do I think about the scalability of the solution? Scalability is okay. It's like everything else, most people they use at most, 30% of the product's capabilities, so there's a lot of stuff in Visio that doesn't necessarily get used. You don't know that when you do the typical installation, that a good part of the product capabilities are never going to get used. The default configuration is to load everything, as opposed to custom, and it's just easier just to let it deploy everything. As a result of that, there's a lot of functionality that gets pulled in, and memory and CPU that may be consumed that the user would never benefit from. That's just the nature of the beast. How was the initial setup? Setup is mostly straightforward, but there are occasions where the installation process can be prone to some issues that may not always be apparent until after you deploy it. Sometimes the installation experience requires expertise. Sometimes it's not always clear if you're going to have compatibility issues with the 32-bit version or the 64-bit version, there's been those type of subtleties in the past. What about the implementation team? Since I've worked in different shops, sometimes I have installed it from my own product license that I purchased. So I've deployed it from a physical media and I've deployed it from an on-site provider because I purchased the key and there was no physical media. Then there are other times where the company that I worked for, their end user computing team, or their desktop support team, because they have to keep track of the licenses, they own the deployment and the push down to the user and make it part of their image. Because there's a cost to deploying that product in some variation of the product packaging, they tried to keep control of that. What's my experience with pricing, setup cost, and licensing? Just be mindful that the software, while it's helpful, it can behave in ways that can be a little frustrating. A lot of companies say go and find a Visio-like product that can do 70% of what Visio does, for free. There have been companies that I've worked for that said we will not pay the license fee for Visio, go and get a similar product that you can download from the web that can do 70% of what you need it to do. What other advice do I have? I would rate Visio an eight out of ten. It's a product that's been known. Many people use it. It's got an established install base. It's not flawless by any means, but since it does allow some intimacy with the Microsoft products, that's probably its greatest thing, and in a business environment, that's important. Because of its cost structure, a lot of organizations are trying to figure out if there are alternatives out there, which there are. Those other products can do much of the heavy lifting that Visio does at a cost point that, in some cases, is very attractive. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-18T00:00:00-05:00
Rated 5 out of 5 by from Basic process diagramming tool What is our primary use case? My primary use case of Visio is diagramming. It's useful for diagramming any type of process you would want to describe. What is most valuable? The valuable feature about Visio is it has all the basic tools for creating processes. What needs improvement? Visio's scalability could be improved. I had a license through my school and it would have been great to be able to collaborate with more people. As for additional features, all these tools differ and Visio has the basics. I don't think it needs to be something more because it's Visio, it's a Microsoft product. For how long have I used the solution? I have been using Visio for two years. What do I think about the stability of the solution? The stability is okay. What do I think about the scalability of the solution? The scalability could be improved. When I was in school, it wasn't possible to collaborate with others. How are customer service and support? I have never contacted Microsoft's technical support. How was the initial setup? The installation was straightforward and I had no problems. It's the same installation process as other Microsoft software: you pay for it, a few clicks, and you're there. What about the implementation team? I implemented this solution myself. What's my experience with pricing, setup cost, and licensing? Visio is the cheapest solution because it has the basics. Everyone starts with Visio for designing processes because doing it in PowerPoint is a mess. I'm still a student, so I don't pay for licensing. What other advice do I have? I rate Visio a five out of ten. When I need to do something simple, Visio is okay. I would recommend this solution to others. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-29T00:00:00-05:00
Rated 5 out of 5 by from Versatile and stable product that helps to streamline documentation What is our primary use case? My primary use case for Visio is network diagrams to document our local and wide area networks. We also use it from time to time to document business processes and logical systematic processes. How has it helped my organization? Visio has helped streamline our documentation. What is most valuable? The most valuable feature of this product is its versatility. What needs improvement? An area for improvement would be the product's footprint - it's a very large install that uses many gigabytes. There are also sometimes bugs when working with documents on a network drive. For how long have I used the solution? I've been using Visio for about twenty years. What do I think about the stability of the solution? Visio is very stable, and very few staff are needed for maintenance. What do I think about the scalability of the solution? I don't think scalability is particularly relevant to this product as I use it. How are customer service and support? Microsoft's basic support is very difficult to work with. However, we have recently invested in the premier support package, which is a lot more money but is actually very good. How was the initial setup? The initial setup was fairly straightforward. What about the implementation team? I used an in-house team for implementation. What other advice do I have? I would rate this solution as eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2021-11-25T00:00:00-05:00
Rated 5 out of 5 by from Good for project tracking but limited as a forecasting tool What is our primary use case? We primarily use Deltek Vision for project billing, invoicing, and term sheets. How has it helped my organization? Deltek Vision allows us to keep track of the overall health of a project and how much time we're giving to the various projects we work on. What is most valuable? Deltek Vision's most valuable feature is the search function, which allows you to look at past projects and project information. What needs improvement? Deltek Vision is limited as a forecasting tool. Its project management addition could also be improved. For how long have I used the solution? I've been using Deltek Vision for eleven and a half years. What do I think about the stability of the solution? Deltek Vision is fairly stable - we don't have a lot of glitch issues with it. What do I think about the scalability of the solution? Deltek Vision's scalability is pretty good. What other advice do I have? I would give Deltek Vision a rating of seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2022-07-13T00:00:00-04:00
Rated 5 out of 5 by from The data analysis is not good but has good stability and is easy to deploy What needs improvement? There is a limitation in Visio. The solution is not aligned with a database. I can't submit more than one request at a time or do any calculations or have multiple users, or multiple procedures. Microsoft needs to put more effort into data analysis around the tips and workflow related to the number of skills, procedures, and any small analytical information. I would like Visio to use AI to evaluate the processing side because currently, it is not logically based. I would like to have reports added to the solution. For example, if I drove a business process that related to a service, and this service related to another service, I would depict some servers. Reports which predict that from more than the related service would be very beneficial. These related procedures or related processes would take place on the solution's servers, database, and application. For how long have I used the solution? I have been using the solution for ten years. What do I think about the stability of the solution? I give the stability of the solution a ten out of ten. What do I think about the scalability of the solution? The solution is easy to scale. We currently have around 20 users. How are customer service and support? The technical support is easy to access and receive resolution. How was the initial setup? The initial setup is straightforward. What's my experience with pricing, setup cost, and licensing? I give the cost of Visio a five out of ten. What other advice do I have? I give the solution a five out of ten. There may be other solutions that are better than Visio on the market but when we complete an analysis we can conclude that the cost and ease of use of Visio are good. I recommend the solution to other users. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Microsoft Azure Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from User-friendly environment, variety of templates, but searching could improve What is our primary use case? I use Visio for designing diagrams and flowcharts. It is user-friendly and easy to use compared to other options. Although many people in my company use AutoCAD, I am not familiar with it. For all the designing, charts, and diagrams, I use Visio. If someone requests an AutoCAD format, I will design it in Visio and then forward it to our team who is responsible for converting it to a CAD file. What is most valuable? The main reason I choose Visio is that it is easy to use. The user interface is familiar and straightforward. Additionally, it offers a variety of templates, such as those for Cisco solutions, which make it easy to create diagrams for specific use cases. For example, we use a Cisco Meraki switch and we can find the exact template for it, then we can easily drop in the components and connect the cables to create the diagram. What needs improvement? Searching for specific templates within the program can be difficult. For example, if I need a template for an electrical diagram with certain symbols, it can be challenging to find it. For how long have I used the solution? I have been using Visio for approximately three years. What do I think about the stability of the solution? I rate the stability of Visio a nine out of ten. What do I think about the scalability of the solution? The scalability could be better for the cloud version. I rate the scalability of Visio a six out of ten. How are customer service and support? I did not use the support from Visio. Which solution did I use previously and why did I switch? I have used some open-source solutions in the past but I prefer Visio. How was the initial setup? The setup of Visio is simple. What's my experience with pricing, setup cost, and licensing? The solution is expensive. The solution does come bundled in other packages. I rate the price of Visio a three out of ten. What other advice do I have? I rate Visio a seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-01-26T00:00:00-05:00
Rated 5 out of 5 by from Plenty of features, useful endpoint manager, and responsive support What is our primary use case? I am using Visio for migration and application development. Additionally, we did a Microsoft Azure landing zone for companies to implement CICD pipelines. We typically do hybrid deployments because of the data security issues that can arise. However, there is a lot of opportunity coming for native cloud deployments. What is most valuable? The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available. What needs improvement? Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration. For how long have I used the solution? I have used Visio for approximately four years. What do I think about the stability of the solution? I rate the stability of Visio an eight out of ten. What do I think about the scalability of the solution? We have approximately 10 people using this solution in solution. I rate the scalability of Visio a nine out of ten. How are customer service and support? The support from Microsft has been great. I receive direct calls from support to resolve our issues. They have been responsive and helpful. Which solution did I use previously and why did I switch? I do not have experience with other solutions in the same category. How was the initial setup? The initial setup is easy. I have been doing it for many years. What's my experience with pricing, setup cost, and licensing? I rate the price of Visio a six out of ten. What other advice do I have? My advice is this solution is scalable and easy to deploy. It is an asset for an organization, which is looking for an immediate infrastructure to be built on a project. I rate Visio a nine out of ten. Which deployment model are you using for this solution? Hybrid Cloud Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Good tool for beginners to use on project tracking What is our primary use case? I use the tool mainly for project tracking. I also use it for the system design of sequence diagrams and the like. How has it helped my organization? Visio is outstanding because it has features that are useful for project management. However, Visio lacks some features that are available on Jira and Trello. If these features are made available on Visio, then they can make your work easy. I was not guided by a person nor did I use any training for working with Visio. I just picked it up and started using it. Visio is not complex since it is a Microsoft product. What is most valuable? The modeling features that aid my flowcharting, sequence diagrams, and project tracking are the most valuable. What needs improvement? The Burndown chart for easier tracking of the progress of the task needs improvement. For how long have I used the solution? I have been using the solution for the past ten years. What do I think about the stability of the solution? I have not encountered any stability or performance issues with the tool. What do I think about the scalability of the solution? Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio. How was the initial setup? Visio is quite simple to set up. What's my experience with pricing, setup cost, and licensing? Cloud-based tools are always cheaper since they are subscription-based. I use the on-premises version of Visio hence the price is quite expensive. However, I believe that the cloud version may not be as expensive as the on-premises version. What other advice do I have? I would rate Visio an eight out of ten. The solution is more linear than Trello. Anyone looking to try the solution should go ahead. Visio comes with a trial version which you can use to learn about the tool. If you get familiar with Visio, it is then easy to use more complex solutions that come with a lot of features. However, the advantageous features can be destructive as well. For instance, you want to do something, but you may get distracted, and end up not doing that thing. Visio is quite straightforward and good for beginners. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-02-28T00:00:00-05:00
Rated 5 out of 5 by from Scalable and stable solution for creating system plans and hardware equipment structure What is our primary use case? We use the tool for creating system plans and some hardware equipment structure. How has it helped my organization? I find the control flow and settings features valuable. What needs improvement? The control flow feature needs to be improved. I compared Visio to Bizagi and found that control flow is better with Bizagi. The improvements that can be made to the solution depends on the user. We don't want to restrict a user on what he can use and for what. For how long have I used the solution? I have been using the solution for several years. What do I think about the stability of the solution? I have found Visio to be a stable solution. What do I think about the scalability of the solution? Visio is a scalable solution. We have around 20-25 users for the tool. How are customer service and support? The support for Visio from Microsoft is fine and subscription-based. We have an enterprise agreement with Microsoft so the subscription is for three years. Therefore, we can solve all types of problems that Visio has. How was the initial setup? The setup of Visio is straightforward. What's my experience with pricing, setup cost, and licensing? The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us. What other advice do I have? I am using the latest version of Visio. I would rate the solution a seven out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-02-20T00:00:00-05:00
Rated 5 out of 5 by from User-friendly with good local technical support and excellent reliability What is our primary use case? We primarily use the solution for products, planning, and scheduling. We're using it with Microsoft BI for analytics. We use the solution for structured preparation for various functions and with our HR team. We also use it for business process automation. What is most valuable? The solution is very user-friendly. We're using a lot of flowcharts and business process steps. It's quite helpful. We can easily define roles and activities. The solution is stable and reliable. It's scalable. Local technical support is helpful. What needs improvement? Instead of pushing the solution to PowerPoint, we'd like to be able to have the same visuals right in Visio instead of moving it to other Microsoft apps. When I create an organization chart in Visio, and I want to show it to management, I shouldn't have to copy and paste it into a PowerPoint presentation or put it into a PDF file. There needs to be better integration with PowerPoint. The setup can be a bit complex. For how long have I used the solution? I've used the solution for two years. What do I think about the stability of the solution? It's a stable solution. There are no bugs or glitches. It doesn't crash or freeze. What do I think about the scalability of the solution? The solution can scale well. Currently, we have 400 users on Visio. We likely will double users in the coming year. How are customer service and support? We have a reseller partner. They offer local support. We raise a ticket and they provide help. If they need to, they can raise a question with Microsoft and we usually will get a solution to our query within a week. Which solution did I use previously and why did I switch? I did not use another solution previously. How was the initial setup? The initial setup is slow. It's not straightforward. There is no standardization. We need to create instances on our own at the outset. It is a cloud-based solution, we just have to enable it and can immediately start using it. What was our ROI? We likely see an ROI after three or four years. What's my experience with pricing, setup cost, and licensing? The pricing is pay-per-use. Initially, we paid monthly. Now we pay about $200, which is maybe $10 per user per month. Which other solutions did I evaluate? I did not evaluate other products before choosing this solution. What other advice do I have? We extensively use Microsoft products. I'd recommend the solution to other users. I would rate the solution eight out of ten. Which deployment model are you using for this solution? Public Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-03-13T00:00:00-04:00
Rated 5 out of 5 by from Easy to set up, stable, and has excellent support What is our primary use case? We primarily use Visio for creating business process diagrams and flowcharts. What is most valuable? Drawing flowcharts is the most valuable feature of Visio. What needs improvement? Visio can be more user-friendly. I would like to have a drag-and-drop option within Visio. For how long have I used the solution? I have been using Visio for many years across various versions. What do I think about the stability of the solution? Visio is stable. What do I think about the scalability of the solution? I believe Visio is scalable. How are customer service and support? We have an enterprise agreement with Microsoft that includes premier support service. How was the initial setup? Our IT department completed the initial setup and deployment, which was straightforward. What about the implementation team? The implementation was completed in-house. What's my experience with pricing, setup cost, and licensing? Visio is included with our Microsoft enterprise license. What other advice do I have? I give Visio a nine out of ten. We have over 300 users. I recommend Visio. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of 5 by from Initial setup is straightforward, but customer support service needs to be improved What is our primary use case? We use the solution mainly for designing purposes. It helps us design activity charts, sequential charts, and other diagrams. What needs improvement? They should improve the solution's customer support service. For how long have I used the solution? We have been using the solution for more than twenty years. What do I think about the stability of the solution? The solution is finely stable. How are customer service and support? The solution's customer service team could be well-equipped with the required information. Which solution did I use previously and why did I switch? We used PowerDesigner earlier. How was the initial setup? The solution's initial setup is straightforward. What's my experience with pricing, setup cost, and licensing? You have to purchase a license to use the solution. What other advice do I have? I rate the solution as a six. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-10T00:00:00-04:00
Rated 5 out of 5 by from Stable and lets you create data models and diagrams What is our primary use case? The company uses Visio for a maintenance project occasionally. I use Visio for infrastructure architecture and create data models on it. What is most valuable? The most valuable feature of Visio is diagram creation. If you have a presentation, you can create your data model using Visio. The tool has Microsoft components you can find in Microsoft Power BI, particularly the drag-and-drop functionality and link creation between the two components. What needs improvement? An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally. For how long have I used the solution? I've only used Visio four or five times in the ten years it's been in my company. What do I think about the stability of the solution? Stability-wise, Visio is an eight out of ten. What do I think about the scalability of the solution? I didn't see the option to scale Visio because it's one user at a time and installed on your local machine, so I'm not sure about its scalability. How was the initial setup? The initial setup for Visio is easy because it's a Microsoft product. What's my experience with pricing, setup cost, and licensing? Visio is a pricey tool. It's a five out of ten, cost-wise. It would be great if it had a pay-per-use licensing model because my company uses it sparingly. If Visio had a two-day use license, that would be helpful. What other advice do I have? My company uses Visio, but not very frequently. My rating for Visio is eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-01-17T00:00:00-05:00
Rated 5 out of 5 by from Easy to set up with good drag and drop functionality but lacks flexibility in customization What is our primary use case? We use the solution primarily for making high-level and low-level diagrams and making any other diagrams that might have some items available that we can quickly turn around architecture with. What is most valuable? I like that I can copy and paste icons and drag and drop items. It has a lot of great features. It is very stable. It's reliable. The solution can scale. It is easy to set up. What needs improvement? There should be more items available from a variety of other products that can be integrated. Architectural diagrams could be enhanced further. The icon support is limited. We'd like third-party icons available to us. For how long have I used the solution? I've used the solution for five years. I've used the solution for a while at this point. What do I think about the stability of the solution? The stability is great. I'd rate it nine out of ten. There are no bugs or glitches, and it doesn't crash or freeze. What do I think about the scalability of the solution? The solution can scale. I'd rate the scalability seven out of ten. It could be a bit more scalable. We have 4,000 to 5,000 users on the solution. Which solution did I use previously and why did I switch? We have used other solutions in the past. There is a product called Lucidchart that I've used. It's more flexible in terms of icons we can use. How was the initial setup? The initial setup is very simple and straightforward. It is not complex or difficult. While we have an on-premises deployment, the cloud is available on Office 365. What's my experience with pricing, setup cost, and licensing? The pricing is fairly reasonable. I'd rate it six out of ten. What other advice do I have? We are Microsft partners. I'd rate the solution seven out of ten. People should consider the solution. However, there is a lack of customization available. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
Date published: 2023-04-06T00:00:00-04:00
Rated 5 out of 5 by from Very useful for network layout designs; regular additions and feature upgrades What is our primary use case? This tool is mainly used by our engineers for network layout designs, to either document what's being deployed for a customer or to put together a proposal. We use it as a tool to graphically depict the network we're proposing to the customers showing what it will look like and which components will be included. We are customers of Visio and I'm the product director with sector security. What is most valuable? The solution has many readily available shapes and icons. Visio is a kind of industry-standard to some extent. Many companies have icon sets that can be imported into Visio and then used for network graphics or to specifically show a manufacturer's product model number. It's very useful. Visio has always been a pretty good product with continual updates. There will often be new features you didn't know you needed but once they're included, you can't imagine being without them. They're on the right track as far as I'm concerned. What needs improvement? If you get large networks where you're trying to detect everything in the network and you get lots of minute details, the drawings can get too large to send via email. You have to put it in cloud storage for people to access it. That's a byproduct of having a large, very complex graphic. What do I think about the stability of the solution? I've never had any problem with stability and all of them. What do I think about the scalability of the solution? I've never heard of any concerns regarding scalability. How are customer service and support? Our own internal IT department deals with any support issues. How was the initial setup? Sometimes if you have to import icon or figure sets, it can be a little bit challenging. For the most part, it's pretty straightforward. What other advice do I have? I rate this solution 10 out of 10. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-03T00:00:00-04:00
Rated 5 out of 5 by from Easy to deploy, is stable, and scalable What is our primary use case? I use the solution for process mapping and improvement. What is most valuable? The solution is user-friendly. What needs improvement? The performance sometimes lags and has room for improvement. The price has room for improvement. For how long have I used the solution? I have been using the solution for a few years. What do I think about the stability of the solution? The solution is stable. What do I think about the scalability of the solution? I give the scalability an eight out of ten. How was the initial setup? The initial setup is straightforward. The deployment took under 15 minutes by following the documentation. What about the implementation team? The implementation was completed in-house. What's my experience with pricing, setup cost, and licensing? We pay annually for the Visio license and it is expensive. What other advice do I have? I give the solution a nine out of ten. Visio is user-friendly and I recommend the solution to others. Which deployment model are you using for this solution? Public Cloud If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Microsoft Azure Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-19T00:00:00-04:00
Rated 5 out of 5 by from Useful templates, user-friendly, and highly reliable What is our primary use case? I utilized Visio to craft visual aids for my presentations, including diagrams that visually illustrate data, such as flowcharts. Additionally, the solution was used to generate diagrams that showcase a series of connected ideas using arrow charts. What is most valuable? A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project. What needs improvement? One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed. For how long have I used the solution? I have been using Visio for approximately a couple of months. What do I think about the stability of the solution? The solution is stable. I did not face any crashing or issues. I would recommend Visio to individuals who don't necessarily use Microsoft software. With Visio, they can create visualizations and diagrams easily. Additionally, they have the option to download and share their work on their preferred platform, such as Google. Visio can be used for multiple platforms, regardless of whether you use Microsoft, Google, or other cloud-based services such as Amazon Web Services. I rate the stability of Visio a ten out of ten. What do I think about the scalability of the solution? In my experience, Visio is highly scalable. I've used it within an organization that utilizes Microsoft OneDrive and Teams for their operations. This allowed for easy integration of Visio with the organization's existing Microsoft software and made it simple to share diagrams and visualizations with anyone in the company, regardless of their position or location within the organization. We have approximately 1,000 people using the solution in the branch of the company I am working in. How are customer service and support? I have not faced any issues to need support. How was the initial setup? Setting up Visio is a simple process. You can access it via the website and generate a link, which can be shared with others in just a matter of minutes. What about the implementation team? I can do the deployment of the solution. What's my experience with pricing, setup cost, and licensing? My organization has paid for the solution. However, I have used it personally without payment. There is a free option available. What other advice do I have? I rate Visio a nine out of ten. Which deployment model are you using for this solution? Public Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-04-20T00:00:00-04:00
Rated 5 out of 5 by from Allows us to document architectures and workflows What is our primary use case? I use this solution for documenting architectures and workflows. It's a rich-client application, so it's deployed on-premises. There are about 10 people who use this solution in my organization. We would use it more if the solution were less expensive. In the future, I will have other licensing models for infrequent users so that they can pay per use for the solution. What is most valuable? The usability in general is good. The integration of uploading custom stencils is also very nice. What needs improvement? Integration with other software would be an area of improvement, so that it's not just used to document but also as a center plane for information sharing. I would like to have the ability to click on things and be redirected to the application all throughout the process flow. In the next release, I would like them to provide an application store for stencils from different vendors where we can download new icons and drawing elements. For how long have I used the solution? I have worked with this solution for ten years. What do I think about the stability of the solution? The stability is mature. What do I think about the scalability of the solution? It's a one-to-one application. I don't think there's a need to scale. It's expensive to deploy too many seats, especially if people only need it a few times a year. How was the initial setup? Initial setup is simple. What about the implementation team? Implementation was done in-house. What's my experience with pricing, setup cost, and licensing? The price could be more flexible for infrequent users. If it's your main utility that you use daily, then it's a good price. I would rate the pricing as two out of ten. Which other solutions did I evaluate? We also evaluated Lucidchart. The cost is the main difference. One is an online solution, and the other is a native application. There are some functionality differences, but it's a big competitor because it scales much easier, and it has a lower cost for infrequent users. If your company usually standardizes on one tool and then you try to exchange information with infrequent users, then obviously the power users move to the tool that's also accessible and usable by the infrequent users. What other advice do I have? I would rate this solution as nine out of ten. It's a good tool. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-01-31T00:00:00-05:00
Rated 5 out of 5 by from Self-explanatory tool that helps communicate processes clearly and easily What is our primary use case? I use Visio to elaborate on the workflows and use cases that I see for my product, and also to illustrate specific processes for users of the product. In essence, I use Visio to help visually represent processes and as a communication tool that lets me explain things to end users in a simple manner. At the same time, I also use Visio as a base from which to communicate with my technical team so that they are able to better understand the user's perspective while they are developing the product. I use it on both fronts, especially since I have been in a role which is more on the consulting side while having to liaise with both the end users and the technical team. For all these use cases, Visio has been a key tool which has been very helpful to me. What is most valuable? The tools tab within Visio has been amazingly useful, and it is updated quite frequently. Along with how Visio handles components and everything else, I would call it an easy-to-use tool. Anyone with years of experience in IT who has just been introduced to Visio won't feel like they want to shy away from it because the entire tool itself is self-explanatory. I have personally used Visio across three different organizations that I've been in, and I have been more happy using Visio than any of its competitors. What needs improvement? From my perspective, Visio could probably add more help guidelines for users, and I would prefer to see more intuitive user interfaces to help with dragging and dropping, using the right components, etc. For example, more tooltips would be appreciated, such as when hovering over a component with the mouse. It would also be helpful is there were an option to customize the fields and diagrams based on the color, because sometimes you get a black and white coloring with your diagram, whereas I would prefer to have it set to my corporate template and color scheme, which can be a bit difficult to get right. For how long have I used the solution? I have been using Visio for more than eight years. What do I think about the stability of the solution? I would give Visio a nine out of ten for stability. What do I think about the scalability of the solution? Based on my own personal usage, I find Visio very scalable as there are a lot of a options available to explore. Because of this, it is often used by people like myself who liaise between product users and other people such as technical architects who need to communicate their architectures. I don't know the exact figure, but I would say there are around 10-15 people who use it in my company. I would give it an eight out of ten for scalability. How are customer service and support? I haven't yet needed to reach out for technical support. Which solution did I use previously and why did I switch? Before Visio, I used Enterprise Architect (EA). How was the initial setup? I had my IT team help me so it was pretty straightforward. I would rate it an eight out of ten for ease of setup. What about the implementation team? My IT team took care of the implementation, so I don't know the technicalities of it all. The IT team's work in implementing it was an organization-wide activity. What's my experience with pricing, setup cost, and licensing? We have about 10 to 15 people with Visio licenses in my company, but I wasn't involved in the direct negotiation of the prices and since this was taken care of by my administrative office. What other advice do I have? I would definitely recommend Visio and I would rate it an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-01-31T00:00:00-05:00
Rated 5 out of 5 by from A very easy-to-use tool that provides stability to its users at an affordable price What is our primary use case? Visio is used as a diagramming software for ITM. What is most valuable? Visio is a very easy tool in general, making it easy for anyone to understand. What needs improvement? Visio is a very good product. The export and import functionality from Visio to other tools and the import and export functionality from other tools to Visio are areas with shortcomings. Widening the export and import functionality of Visio will be a great improvement. For how long have I used the solution? I have been using Visio for twenty years. I am using the solution's latest version. What do I think about the stability of the solution? Visio is a very stable product. What do I think about the scalability of the solution? It is used to buy a single user at a time because it is meant to be client-side software, so scalability does not apply to it. For my company, we have around one hundred licenses. I don't know what the license cost is, but we are not planning to extend the usage of the solution in our company. Which solution did I use previously and why did I switch? I had previously used Sparx Enterprise Architect. Every company has its own standards, which is why you use what is meant for the company, provided by the company, which is not a big deal. How was the initial setup? Visio's setup phase was very straightforward and easy. I bought a license to use Visio at my home. An hour at the most was needed to deploy the solution. One needs just to purchase the license and download it from the internet as a part of the deployment process. The solution is deployed on-premises. What about the implementation team? The installation phase of Visio was carried out in-house. What was our ROI? I never calculated the ROI, but Visio provides me with far better than what I am paying. What's my experience with pricing, setup cost, and licensing? My company does pay toward the licensing costs of Visio. It is a cheap product based on my experience, and since I purchased Visio for my own use. What other advice do I have? To those planning to use it, I would say that it is the simplest tool. Overall, I rate the solution a nine out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-07-24T00:00:00-04:00
Rated 5 out of 5 by from Provides good stability, but its scalability needs improvement What is our primary use case? We use the product for business modeling and workflow design. What needs improvement? The product only functions well professionally, with adding additional software for configuration. For how long have I used the solution? We have been Visio for more than 20 years. What do I think about the stability of the solution? The product is stable. What do I think about the scalability of the solution? The product is only scalable if utilized with additional software. How was the initial setup? The initial setup is straightforward. However, it only fits a professional approach if you add additional software. It can be deployed on-premises and on the cloud. What other advice do I have? I rate Visio a seven out of ten. I recommend it for beginners. However, I advise others to use it along with additional software. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-05T00:00:00-04:00
Rated 5 out of 5 by from Intuitive product with easy deployment and maintenance processes What is our primary use case? We use the application for process mapping through architecture. It helps visualize the activities and interactions between 3,000 different systems on the network. What is most valuable? The product efficiently visualizes various business processes, including building and networking architecture. It is quite intuitive, and there is a lot of training documentation available. We can import an Excel Spreadsheet with all the essential data, and Visio can build the diagram using it. What needs improvement? In terms of features, it could provide more automation to display data flowing through architecture. It should give a real-time data update. For how long have I used the solution? We have been using Visio for 20 years. What do I think about the stability of the solution? It is a stable application. What do I think about the scalability of the solution? We have 30 Visio users in our organization, but soon, we will roll out the product for about 200 users. It is scalable. How are customer service and support? I take help from our internal IT staff in case of technical issues. If they need further assistance, they approach Visio’s technical support team. Which solution did I use previously and why did I switch? I have used Draw.io before. It is free software and designs diagrams quickly. However, it has very limited functionality and is not suitable for enterprises. I would recommend Visio for working on business processes on a day-to-day basis. How was the initial setup? The product is easy to deploy and maintain. It takes a few minutes to complete the process and requires one admin executive to work on it. It received automated updates. What's my experience with pricing, setup cost, and licensing? The product is inexpensive if you already have Microsoft products in your environment. The license encompasses all the required services. What other advice do I have? I recommend Visio to others and rate it a ten out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-07T00:00:00-05:00
Rated 5 out of 5 by from A tool that offers plugins with multiple products to offer a range of functionalities to its users What is our primary use case? I use Visio for high-level network design, and I use it for home planning since it is easy to use. What is most valuable? With Visio, one of its core features stems from the fact that you can get plugins for Cisco, Microsoft, etc. In general, Visio provides a plugin for sample diagrams, graphs, etc. What needs improvement? It will be a great improvement if Visio gets upgraded to provide its users more in the area of 3D. With Visio, when I plan for a house and the height of its walls, I should be able to view the walls in a 3D mode, which can be a huge product improvement. SketchUp is a program that is not as easy as Visio to build 3D models. If I want to build a house in 3D mode with Visio, then I should be able to do so with one click that allows me to change the house model from 2D to 3D. I don't have the latest version of Visio, but in the version of Visio I use currently, I don't see any 3D mode provided to users. There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other. The aforementioned aspect of Visio can be considered for improvement. For how long have I used the solution? I have been using Visio for fourteen years. I don't have the latest version of Visio. I don't remember the exact version of the solution. What do I think about the stability of the solution? It is a stable solution. Stability issues only crop up in Visio when there are some normal issues related to Windows or Microsoft Office, which may arise in cases when the system hangs. What do I think about the scalability of the solution? Scalability-wise, I rate the solution an eight out of ten. I am the only person who uses Visio in my company. Which solution did I use previously and why did I switch? Visio is the first solution I have ever used, which is one of the major reasons why I still stick to it. How was the initial setup? The product's initial setup is really simple. The solution is deployed on an on-premises model. What's my experience with pricing, setup cost, and licensing? If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs. What other advice do I have? I rate the overall product an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-08T00:00:00-05:00
Rated 5 out of 5 by from A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams What is our primary use case? Primarily, I employ it for business analysis purposes. In my previous role as a business analyst, I utilized it for process analysis, management, and the creation of visual representations such as flow diagrams. Working in telecom domains and government sectors, Visio proved valuable for presenting processes through flow diagrams and interactive use cases. What is most valuable? The primary functionality revolves around the creation of flow diagrams and diverse Building Information Modeling (BIM) using contemporary and pre-established notations. In my perspective, these ready-made notations prove highly beneficial. Despite being a compact tool, it is effective for tasks such as drawing organizational charts, making it a straightforward and uncomplicated tool. What needs improvement? Indeed, Visio should progress beyond its current stage of solely drawing diagrams and transition into a more advanced phase, possibly integrating with different packages or aligning with Microsoft's offerings. It could potentially evolve into a comprehensive business process management solution, comparable to tools like Addis or Signavio, thereby competing in the realm of process management tools. It might be advantageous to explore functionalities such as process simulations or benchmarking, introducing simulators to discern potential bottlenecks or errors within complex flow diagrams. This addition would prove valuable for business analysts seeking insights into the intricacies of their diagrams, aligning with the evolving trends observed over the past six years. For how long have I used the solution? I have been using Visio for 16 years. What do I think about the stability of the solution? I would rate it 9 for the occasional crashes. Apart from these, it is stable. What do I think about the scalability of the solution? I would rate the scalability 8 out of 10. How was the initial setup? The ease of use for review purposes is notable. Even individuals lacking technological expertise can navigate it effortlessly. In my assessment, I would rate it a nine, considering that some users may require familiarity with business model notations, which is distinct from the tool itself. This is analogous to the need for background knowledge when using applications like Excel, where understanding equations and formulas is prerequisite. It takes no more than one hour for the complete deployment of all packages. Whether it involves Three hundred sixty-five, Outlook, or any other component, the download and installation process concludes within the span of one hour. What's my experience with pricing, setup cost, and licensing? The pricing is reasonable and I would rate it 6 out of 10. What other advice do I have? The rationale behind its efficiency lies in the seamless integration through plug-ins. You can simply plug in, install, and immediately engage in your business activities simultaneously. It requires minimal expertise, except for a basic understanding of business modelization concepts, allowing you to swiftly implement your own configurations without the need for extensive knowledge. I would rate it 7 out of 10. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2023-11-28T00:00:00-05:00
Rated 5 out of 5 by from Provides a lot of flexibility in writing graphs and customizing them and has many features compared to its competitors What is our primary use case? I use the solution to make graphs and schemas for infrastructure, application, and documentation. How has it helped my organization? We need proper documentation. The tool helps us during the project initiation to visualize things. What is most valuable? I have used it for so long that it is the product that I can work my best with. It has a lot of features compared to other competitors. The product provides a lot of flexibility in writing graphs and customizing them. It has a lot of stencils that we can use to make it seamless. I haven't seen that in other products. What needs improvement? The solution is pretty expensive. It could be cheaper. For how long have I used the solution? I have been using the solution for 20 years. What do I think about the stability of the solution? I rate the tool’s stability a nine out of ten. What do I think about the scalability of the solution? I rate the tool’s scalability a six out of ten. I do not need to scale it much. How are customer service and support? I do not contact support for Visio. I contact them for SQL Server. Sometimes, the knowledge of the people I talk to is not that good. Sometimes it's great, and sometimes it's not that good. It depends on the person who takes the case. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? I used draw.io in the past, but it was fairly limited compared to Visio. It didn't have a lot of functionality compared to Visio. How was the initial setup? The setup is pretty easy. We just have to install the tool. We do not have to do a lot of configuration. It would be somewhat different in a business setup, though. What's my experience with pricing, setup cost, and licensing? I have a Microsoft 365 license. What other advice do I have? I prefer Visio. I have been working on it for a long time. It is a hassle to learn another tool. I will recommend the product to others. Overall, I rate the solution a nine out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.Integrator
Date published: 2024-03-11T00:00:00-04:00
Rated 5 out of 5 by from Has a simple setup process, but the repository management feature needs enhancement What is our primary use case? The primary use case for Visio involves database modeling and designing software architecture patterns. We use it to create strategic layers, business architecture, and application and technology architectures. What is most valuable? The most valuable aspect of Visio is enabling comprehensive coverage of architectural elements. What needs improvement? The platform has limitations in managing aspects like repositories. Unlike dedicated tools such as Spark Enterprise Architecture, Visio may lack the ability to create an entire architecture factory or manage repositories effectively. Additionally, they could support specifications for designing strategic layers. For how long have I used the solution? We have been using Visio for ten years. What do I think about the stability of the solution? It is a stable platform. What do I think about the scalability of the solution? We have around 12 Visio users in our organization. How was the initial setup? The initial setup process is straightforward. What about the implementation team? We deploy the product with the help of our in-house team. What other advice do I have? We use Visio’s mapping feature for tasks related to technology architecture, emphasizing higher-level architectural patterns. It strongly supports technological elements of design for providing an efficient security architecture network. However, it is difficult to streamline the business processes using the platform. I advise others to consider the product cost and ensure the functionality meets the business requirements. I rate it a seven out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-03-13T00:00:00-04:00
Rated 5 out of 5 by from Offers ease of deployment and good integration capabilities What is our primary use case? I use the solution in my company for Microsoft Active Directory and for monitoring purposes. What is most valuable? The most valuable features of the solution revolve around the ease of deployment it offers. It is also easy to understand about the product and its deployment process. I enjoy the fact that since Visio is a Microsoft product, everything is linked and synchronized in our company's environment. What needs improvement? From an improvement perspective, the setup process needs to be made easy. For how long have I used the solution? I have experience with Visio. My company is a customer of Microsoft. What do I think about the stability of the solution? It is a stable solution. What do I think about the scalability of the solution? It is a scalable solution. In my company, 48 people use the product. How are customer service and support? I haven't interacted much with the solution's technical support. I contacted the solution's technical support to deal with an issue with the offline products. How was the initial setup? The product's installation phase was okay. The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process. Visio's setup process is the same as Oracle's installation phase. If Visio is being installed in some company, it is important to have the script to help you know what you need to do since you can't install it on your own and make it work. In general, you need to know what to select to install the product properly. The solution is deployed using Azure's cloud services. What's my experience with pricing, setup cost, and licensing? The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement. What other advice do I have? I recommend the product to those who plan to use it. As an IT professional, we don't like to confuse people by giving them multiple options. It is better for people to explore different products, and later on, if, as IT professionals, we find the products are not compatible with the users' requirements, then we might suggest some tool with better features to such users. It is neither too difficult nor too easy to learn to use Visio. The product's integration capabilities with other platforms have helped improve our company's overall workflow. I rate the overall tool an eight out of ten. If public cloud, private cloud, or hybrid cloud, which cloud provider do you use? Microsoft Azure Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2024-03-18T00:00:00-04:00

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