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Hitachi Vantara Corporation Standard Support - technical support - for Hita

Mfg # 043-995363-01.P CDW # 6251578

Quick tech specs

  • Technical support
  • phone consulting
  • 24x7
  • for Hitachi Virtual Storage Platform Foundation Base Package
  • 1 month
  • response time: 4 h
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Know your gear

Preempt issues before they disrupt your business. Trust Hitachi Vantara to help protect your investment and keep your business up and running at peak performance.

Standard support from Hitachi Vantara provides same-day, on-site support during local business hours and four-hour, on-site, target response times during major system impact issues.

Hitachi resolves incidents remotely when possible and with minimal disruption to operations. In fact, most service activities can be managed during normal business operations with little or no impact to those operations.

With 24/7 remote technical assistance and access to online tools and information, Standard support is ideal for environments that require a timely response.

This option is well suited to staging, testing and production environments where disruption will not result in financial impact. It also serves systems that run business applications such as enterprise resource planning (ERP), business intelligence systems or applications with a large web presence.

This item was discontinued on April 19, 2021

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