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HP 940 - black, yellow - printhead

Mfg # C4900A CDW # 1684479 | UNSPSC 44103105

Quick tech specs

  • Black
  • printhead
  • 8500
  • 8500A
  • yellow
  • for Officejet Pro 8000
  • 8500 A909a
  • 8500A A910a
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Know your gear

HP 940 printhead technology works exclusively with HP 940 ink cartridges to produce impressive results. HP Smart technology ensures reliable, consistent output that keeps you productive. HP printhead design makes HP Scalable Printing Technology a preferred choice for the office.

This item was discontinued on March 01, 2022

Enhance your purchase

HP 940 - black, yellow - printhead is rated 3.90 out of 5 by 82.
Rated 5 out of 5 by from Print head Works great! I would recommend always using HP store for discounts and genuine products.
Date published: 2020-01-23T00:00:00-05:00
Rated 5 out of 5 by from Repaired printer promptly and perfectly I was certain one of my (no replaceable) ink tubes was clogging but I was delighted to find the problem was in the printhead. Diagnostics didn't alert me to a printhead problem as it did the last time I had to change one. My printer is a 8500A Premium and I'm glad it was repairable because it has been the best printer ever.
Date published: 2020-01-09T00:00:00-05:00
Rated 5 out of 5 by from Great quality I bought this to get my printer up and running again. It was easy to install. There was no mess. Functional test was quick. It arrived within 2 days because I order on the weekend and during Christmas season. I now have great quality prints. They even sent me an envelop to return the printheads.
Date published: 2019-12-29T00:00:00-05:00
Rated 5 out of 5 by from So Easy I received this print head and installed it in right away. No more than 30 seconds to install. The printed did all the rest ie: cleaning and aligning. So easy to do.
Date published: 2019-09-11T00:00:00-04:00
Rated 5 out of 5 by from Happily printing away I was surprised that I was able to follow the instructions and change the print head myself. thank you for making a product that is easy for the novice to fix.
Date published: 2019-07-04T00:00:00-04:00
Rated 5 out of 5 by from HP ink I bought ink from other vendors that claimed it was origins ink but it wasn’t and my printer did not want to work. I am very happy with the ink I purchased from Hp. Although I paid more I know that it is original and it won’t mess my printer up.
Date published: 2019-06-28T00:00:00-04:00
Rated 5 out of 5 by from null Works great, fix,Ed the problem. Too expensive! Found it cheaper on E bay after aipurchased
Date published: 2020-09-10T00:00:00-04:00
Rated 5 out of 5 by from Works well. I always buy HP products for my HP printers, which I love. I only buy HP. Reliable tech.
Date published: 2020-04-16T00:00:00-04:00
Rated 5 out of 5 by from Printer not working i installed the printhead and cartridge. The printer still does not work.
Date published: 2020-05-07T00:00:00-04:00
Rated 5 out of 5 by from Good stuff Last printhead changeout was 3 years ago so no complaints. I order direct from HP as they include a prepaid mailer to recycle the old ones. Excellent.
Date published: 2020-04-24T00:00:00-04:00
Rated 5 out of 5 by from Works perfectly! I bought an expired off ebay and it lasted a few weeks - so bought off HP and now seems to work better.
Date published: 2020-07-11T00:00:00-04:00
Rated 5 out of 5 by from Problems with New Print Heads.... I purchased two new printheads directly from HP for my 8500 printer. While they seem to work, I keep getting a "failed to align" notice. I've tried multiple times and they won't align. HP: What can I do?
Date published: 2020-08-20T00:00:00-04:00
Rated 5 out of 5 by from Solved my printing issues, This print head immediately resolved my printing issues. The tests said the original print head was working. However I saw that it was well beyond the use by date. I printed for many years on the old print head so took a leap of faith that this was causing my printer problems. Well worth the money so another good printer did not go to our landfills.
Date published: 2020-07-22T00:00:00-04:00
Rated 5 out of 5 by from Printhead is not the only problem The printer's test cycle and HP"s Scan Doctor told me this printhead was bad. I ordered a replacement and it came in two days. Unfortunately, the Printhead alignment cycle keeps repeating and fails. I have cleaned the contacts for both printheads to no avail. I must need a geek to help me solve the problem.
Date published: 2020-06-28T00:00:00-04:00
Rated 5 out of 5 by from NONE Product solved my printing problems. Very easy to install.
Date published: 2018-02-20T00:00:00-05:00
Rated 5 out of 5 by from Good buy. This is a quality product. Fast delivery. Reasonable price.
Date published: 2020-12-16T00:00:00-05:00
Rated 5 out of 5 by from Black and Yellow printhead. Easy to install My printer was telling me that I needed a printhead. We are 45 minutes away from a town that carries it, so I ordered it on line. It was so easy, and within 30 hours of ordering it, it was at my front door. I do a business out of my home, so it was a pleasant surprise. I would definitely order online again. Thank you for your service.
Date published: 2013-03-23T00:00:00-04:00
Rated 5 out of 5 by from Print head install The directions received with the print head were not enough. However, the directions gotten on the HP site address was sufficient. Printer functioning well now. The cost of the print head for the Model Officejet 8500 Pro was better than a new printer.
Date published: 2013-11-19T00:00:00-05:00
Rated 5 out of 5 by from Product did not work. Printer error message said I needed to replace Black and Yellow print head. I replaced it with the HP 940 Black and Yellow Original Printhead I ordered. However, I continued to get the same error message. The new printhead did not work. I returned the defective new printhead to HP Shopping. I am waiting to get confirmation that I have received credit for return
Date published: 2017-08-02T00:00:00-04:00
Rated 5 out of 5 by from Exactly what I needed Saved me from having to buy a new printer. Works great and easy to install.
Date published: 2018-02-14T00:00:00-05:00
Rated 5 out of 5 by from Just what the Doctor Ordered Excellent replacement after the original printhead finally gave out after 6 years.
Date published: 2018-01-05T00:00:00-05:00
Rated 5 out of 5 by from Did the trick. Yellow prints again The representative was helpful in diagnosing the problem and making a recommendation. The 21-day return policy, no questions asked, was reassuring.
Date published: 2014-03-29T00:00:00-04:00
Rated 5 out of 5 by from Printed 12 pages then stopped My printer sat idle for a couple months. When I went to use it the black wouldn't print. I replaced all the ink cartridges ($130) with no change. I purchassed a new print head ($65) and installed it. The printer printed 12 pages perfectly then stopped and says that the printhead is not there.
Date published: 2013-02-21T00:00:00-05:00
Rated 5 out of 5 by from Print Head Replacement My printer stopped printing Black/Yellow. Printhead replacement solved the problem
Date published: 2019-01-31T00:00:00-05:00
Rated 5 out of 5 by from Printhead problems frustrating and expensive I agree totally with the previous reviews. Have just had this problem with the yellow/black printhead. I have not been able to use my printer for 6 days now. I got the message to replace the printhead, so we did and still get the message to replace the printhead. We have performed all of the troubleshooting suggestions, performing over and over again. Not only have we gotten ink all over us(valuable ink) after shaking the printhead 6x (several times), it still will not print. After I purchase 3 printheads, I could purchase a new printer. If I had been aware of this ink habit, I would have purchased another printer, which appears I may have to do anyway. Thumbs down on this printer.
Date published: 2012-02-01T00:00:00-05:00
Rated 5 out of 5 by from This fixed my problem! This is our fax machine. It was spitting out blank paper until I replaced the print heads.
Date published: 2017-08-25T00:00:00-04:00
Rated 5 out of 5 by from Printhead Cartridge I got my printhead cartridge one day after I ordered it at no extra charge! How great is that? Instructions were easy to read and understand. I installed it myself. Thank you. I will definitely oder from HP again.
Date published: 2013-06-13T00:00:00-04:00
Rated 5 out of 5 by from Fixed the Problem The printer is now fully operational thanks to the replacement print head. The old print head clogged up and the printer skipped lines.
Date published: 2014-01-24T00:00:00-05:00
Rated 5 out of 5 by from Problem Fixed! I wasn't able to print anything legible, and after running diagnostics on the printer, I ordered a replacement black/yellow printhead. I had my doubts, and was concerned about spending so much for a part I wasn't sure would fix the problem, but it worked! I'm now able to print with quality resolution once again.
Date published: 2014-07-01T00:00:00-04:00
Rated 5 out of 5 by from doesn't fit my printer I'm not sure who will see this review. Perhaps my mistake but the cartridge you sent me doesn't fit my printer. Am not clear what I should have ordered.
Date published: 2018-11-02T00:00:00-04:00
Rated 5 out of 5 by from New printhead resolved failure to align Old printhead, still in warranty, was replaced resolving the a to align problem and repetitive cleaning requirement. Old printhead was still in warranty, but could not navigate through the HP warranty minefield, so just gave up and bought a new one.
Date published: 2012-06-14T00:00:00-04:00
Rated 5 out of 5 by from solved problem I thought I was going to have to throw away and replace my printer which I had been happy with. Replacing the printhead was simple and easy and completely solved the problem. Glad I went to the website and troubleshot the problem.
Date published: 2014-07-02T00:00:00-04:00
Rated 5 out of 5 by from Overpriced and Didn't Work I bought printheads specified for my printer, and after installing them, my printer no longer worked. It was unable to recognize one of the two printheads. Too much back and forth to return items. Went and bought new printer for less than the cartridges cost for my hp printer.
Date published: 2019-02-17T00:00:00-05:00
Rated 5 out of 5 by from Fixed my Yellow, Orange & Red color printing I was having trouble with my colors, orange, yellow and green. Black was bleeding into the yellow. Saw a note on the HP Solutions website that recommended I replace the Black & Yellow Officejet printhead and Vwalllaa! It fixed it good as new. My oranges, yellows and greens are printing truer. I replaced this printhead after 3 years of use. Seems reasonable amount of use for part replacement.
Date published: 2012-05-10T00:00:00-04:00
Rated 5 out of 5 by from The Printhead works well, but this is a 2nd time. The printhead works well, but this is the second time I had to replace it. The replacement 3 print heads cost me more than I paid for the original printer. They should last longer. Thanks.
Date published: 2016-05-15T00:00:00-04:00
Rated 5 out of 5 by from work great, prints like new. does what it should.
Date published: 2017-07-04T00:00:00-04:00
Rated 5 out of 5 by from Excellent product and service. Highly recommend!! The printer heads worked perfect and were easy to install. They unfortunately did not solve the problem I was having with my printer so I ended up having to buy a New printer, which I order from HP. They were wonderful to deal with and even gave me a refund on the printer heads. I will definitely be ordering more products from them in the future.
Date published: 2018-03-15T00:00:00-04:00
Rated 5 out of 5 by from null I bought my HP 8500 10 years ago. Ran a diagnostic and it told me exactly what I needed. Replaced the print heads and it works like a charm again!
Date published: 2018-10-27T00:00:00-04:00
Rated 5 out of 5 by from Good product ...good service! Good product good service
Date published: 2018-01-02T00:00:00-05:00
Rated 5 out of 5 by from New Printhead after only 7 months After only 7 months normal use, after changing the yellow cartridge, begun the printing quality problems. Need to change one of the Printheads, at 2/3 of the cost of the printer.
Date published: 2011-06-08T00:00:00-04:00
Rated 5 out of 5 by from New HP Printheads Solved my Problem! My HP Officejet Pro 8500 wouldn't print so I purchased (2) new printheads (a black/yellow and a Magneta/Cyan) from HP and my printer works great again. The printheads came with a 30 day return policy. HP included a USPS postage paid package in case I needed to return them. I already had (4) 940xl ink cartridges and my Officejet Pro 8500 works great again.
Date published: 2017-10-08T00:00:00-04:00
Rated 5 out of 5 by from Product worked great. Product worked like new (printer head replacement). Also appreciate the return shipping envelope for the used printer heads.
Date published: 2017-08-21T00:00:00-04:00
Rated 5 out of 5 by from Product is what my printer needed Not sure about giving this rating. HP only let's you buy certain products for their printers so you HAVE to BUY a CERTAIN Product. It came over night no extra charge which I give EXCELEENT! I used a coupon on retailmenot.com and it was accepted. When, I had to get this officejet because the other HP printer broke down on me, the warranty entitled me to have another printer. Sad to say, I wasn't told that I had to purchase ink cartridges AND printheads which made it more expensive printer. And, then, I was told that the warranty that I continued last year didn't cover the printhead only hardware - so I had to purchase this very expensive printhead.
Date published: 2014-06-23T00:00:00-04:00
Rated 5 out of 5 by from Product Works As Advertised Black and Yellow Printhead was over 3 years old in HP Printer and was replaced with a new one. It worked correctly immediately and solved the issue of printing only "magenta" colored text and 'missing colors' on pictures to full black text and full color pictures. Was easy to install into the Printhead Carriage and continues to work well with no issues noted. As advertised on Package it came in..." Precise, Reliable, Every time".
Date published: 2013-02-24T00:00:00-05:00
Rated 5 out of 5 by from Product made printer work well I had no idea that my HP Officejet Pro 8000 had PRINTHEADS! I encountered printheads with non-HP printers owned by friends and the printheads seemed to give those other brand printers constant printing quality issues. Had I known this particular printer came with them, I would not have purchased the printer. With that said, the printer is now working well and I am pleased with its performance. I am also informed that separate printheads are no longer part of this type of printer!
Date published: 2013-01-20T00:00:00-05:00
Rated 5 out of 5 by from Exactly what the printer needed After 3 years of heavy printer use (Officejet Pro 8500), the color printouts had a faded look, page after page, but the black and white text was fine. This printerhead (and its related Cyan and Magenta printerhead) was exactly what needed to be replaced. Beautiful color printouts again!
Date published: 2013-09-03T00:00:00-04:00
Rated 5 out of 5 by from Works like a champ. I purchased this about a month ago and the printer works like new again.
Date published: 2018-12-05T00:00:00-05:00
Rated 5 out of 5 by from Works Fine! There have been some complaints about this printhead, but it installed easily and is working perfectly for me. Status reads Green: good. (Go to HP Solution Center/ Tools/ Print Settings/ Printer Toolbox/ information.)
Date published: 2012-08-29T00:00:00-04:00
Rated 5 out of 5 by from Does the job Our HP 8400 Plus Officejet's black printing was skipping after about 20 months in service. New black ink cartridges didn't solve it. This new printhead was what was needed and the printer is back at work. It was easy to install once I figured out where it was located.
Date published: 2013-08-12T00:00:00-04:00
Rated 5 out of 5 by from Restored printer to normal operation I purchased two new print heads for my HP printer. The old print heads had been installed for about a year and completely quit working. The new heads were expensive but did restore my printer to proper operation. I hope they last longer than the last print heads, which had replaced long-lasting printheads that had come with the new printer years ago.
Date published: 2018-10-31T00:00:00-04:00
Rated 5 out of 5 by from OK New printhead works fine but still do not understand why printhead needed replaced on a printer that was less than 1 year old and did not see high usage. Otherwise very happy with the printer and it is one of 3 that I use.
Date published: 2013-01-08T00:00:00-05:00
Rated 5 out of 5 by from Printhead I needed this printhead. Though I am a little upset that exactly one month after the warranty ran out (2 years 1 month) on my other printhead, I had to buy a new one. Not good.
Date published: 2018-10-27T00:00:00-04:00
Rated 5 out of 5 by from this product has problems with the screen you have to keep pushing the buttons and the wrong number shows up needs work
Date published: 2013-08-18T00:00:00-04:00
Rated 5 out of 5 by from Saved my Officejet Pro 8500A Plus printer! I exhausted all diagnostic and maintenance routines to get my printer to print black, including replacing the black ink cartridge several times. Printhead alignment routine, in particular, failed repeatedly. Finally I purchased from HP Online Sales a new 940 Black/Yellow Printhead along with 940XL Ink Cartridges for all colors. Replacing the B/Y Printhead solved ALL the problems!
Date published: 2013-09-17T00:00:00-04:00
Rated 5 out of 5 by from Problem solved All of a sudden my printer started to act like it was running out of ink. The ink level was fine. Cleaning the ink heads didn't help. Aligning the ink heads failed. The Geek Squad told me to buy a new printer. Replacing the ink heads solved the problem completely.
Date published: 2014-04-07T00:00:00-04:00
Rated 5 out of 5 by from VERY GOOD THIS PRODUCT IS VERY GOOD , BUT IT IS VERY EXPENSIVE,
Date published: 2017-08-09T00:00:00-04:00
Rated 5 out of 5 by from Failed This printhead has failed already. It does not get used heavily or often. I went to use it today and it was identified as a problem. Please send a replacement.
Date published: 2014-09-21T00:00:00-04:00
Rated 5 out of 5 by from Excellent product I ordered this after a discount store product claiming to sell HP product did not work in my printer The new print head from HP installed and was immeadiately recognized by the printer.
Date published: 2014-07-03T00:00:00-04:00
Rated 5 out of 5 by from printhead works This printhead fixed our problems, thank goodness. It took us a little while to realize it was the printhead and not the cartridges causing us problems. It was easy to change, and it worked.
Date published: 2014-01-17T00:00:00-05:00
Rated 5 out of 5 by from No comment Don't know how they worked because Officejet pro 8000 printer indicating it was out of black ink does not recognize the new cartridge-still says it is out of ink and won't print. Very disappointed in the printer--it has been flimsy and erratic from day one. Now unusable
Date published: 2012-11-14T00:00:00-05:00
Rated 5 out of 5 by from expensive, flawed printheads Other than the printhead issues, I was happy with my printer. As far as print quality, features, etc, the printer was great. Howver, the high cost of feeding the printer's ink "habit" must be taken into consideration when viewing the overall picture. I have only had the printer about 5 months and do a relatatively small amount of printing for the large ink bill.I could have easily purchased a new printer on what I have put out for ink, especially print heads. I believe this flaw should be looked into.
Date published: 2011-12-22T00:00:00-05:00
Rated 5 out of 5 by from HP 940 Black and yellow printhead I have an eight-year-old printer. With this new print head, it now works as well as it did the day it came out of the box.
Date published: 2017-07-24T00:00:00-04:00
Rated 5 out of 5 by from Frustrating product I've been getting poor print quality for some time and the printer said there was a problem with my Black/Yellow printhead so I spent the $60.00 for the printhead another $60 for ink cartridges. After installing the new printhead and cartridges it told me I still had a problem with the Black/Yellow printhead. I spent close to an hour on the phone with tech support and could not resolve the problem. So junked the printer and bought an Epson.
Date published: 2011-09-08T00:00:00-04:00
Rated 5 out of 5 by from the worst HP product ever Purchased a new printer in Dec 2010, was replaced in May for a new one from HP. Now I am having the same problem, clogged printheads (yellow/black) again. Something is wrong with the yellow ink that it continuesly clogs the printhead. Waiting for HP's response to see what they will do, 2 weeks before warranty runs out.
Date published: 2011-12-04T00:00:00-05:00
Rated 5 out of 5 by from HP 8500 and 940 Printheads My company has owned about 15 HP Printers and the 940 Printheads used in their 8500 have been nothing but trouble since I bought the 8500 in late Oct of 2011. After 5 dead/clogged printheads I have given up and purchased an 8600 that appears to be much better. HP has replaced my last set of 940 Print Heads for free under warranty so kudos to them but I will only now use the 8500 as a backup printer with new HP Ink Cartridges. Run for the hills from the 8500 is all I can say! Buy an 8600 instead.
Date published: 2012-07-27T00:00:00-04:00
Rated 5 out of 5 by from HP940 Black and Yellow Printhead I had a problem with printing. The black was intermittent and unreadable. I could never really identify what the problem was with the troubleshooting in my software. I just took a shot and ordered the printheads. Installation was simple, just like installing an ink refill. If it didn't fix the problem I would buy a new printer. The printer ran a printhead alighnment automatically and problem solved. I have had the printer about three years.
Date published: 2014-03-17T00:00:00-04:00
Rated 5 out of 5 by from Just what I needed to fix my printer Delivered quickly and installed easily. Printer is again working as it should.
Date published: 2017-12-23T00:00:00-05:00
Rated 5 out of 5 by from Still have streaked & missing black ink!!! My black printouts were streaked and blank in places, so after repeatedly cleaning the printhead, I decided I needed a new one. But, about every 3rd page the black ink still streaks or does not print in spots. It seems to be on the top area most of the time. I don't know what to do. It's an HP Officejet Pro 8500A and all the other colors work fine. It's just the black ink.
Date published: 2018-06-20T00:00:00-04:00
Rated 5 out of 5 by from No need to buy another printer When my HP OfficeJet 8500 Pro All-In-One printer began to skip printing lettters and sentences in horizontal lines and leave entire blank lines, I contacted HP. The option to either purchase diagnostic assistance or buy another (used but referbished) HP 8500 were presented to me by HP. Rather than accept one of these options, I took the chance that it just might be the printhead. I ordered the Black/Yellow printhead, installed it and it works great! All the problems with the printing were solved. So before you buy another printer if you are having these printing problems, try replacing the printhead. The $45.00 was worth it!!
Date published: 2012-03-05T00:00:00-05:00
Rated 5 out of 5 by from Color Printer Restored Overnight free delivery, printer color operation restored. Just what we needed.
Date published: 2017-10-26T00:00:00-04:00
Rated 5 out of 5 by from Work very well. I bought these a while ago. While the printheads work well, they are very expensive. Buying a new printer would only have cost a little more.
Date published: 2019-01-06T00:00:00-05:00
Rated 5 out of 5 by from Good and Necessary Product Love my printer; it just needed a new printhead. Happy it was easy to acquire and replace.
Date published: 2012-02-13T00:00:00-05:00
Rated 5 out of 5 by from Replaced printheads Replaced the printheads on my printer I've owned for 10+ years and it now works like new.
Date published: 2017-05-01T00:00:00-04:00
Rated 5 out of 5 by from This product has problems I just installed this printhead about 1.5 weeks ago, and it is already gone into the yellow zone from green. i've only printed 38 pages. i also now have ink seeping out the bottom of the printer. Up till recently this was the best printer I ever owned (and have had many) now it seems to be drinking ink. I was thinking of upgrading to the 8600 and stopped my order after reading that this is a on going problem that has still not been fixed. I have been told by resellers I would be better off buying a new Brother MFP, so soon it will be decision time. I have purchased HP for years and can say I will miss their products, but this is too big an issue to leave unresolved with no help. BEWARE !!!
Date published: 2013-07-11T00:00:00-04:00
Rated 5 out of 5 by from Printhead replacement I used the print head one tome and got a printer failure message. Attempted reinstall twice with same result.
Date published: 2022-01-13T00:00:00-05:00
Rated 5 out of 5 by from Avoid HP Avoid HP products. When the warranty expires they sell you supplies but screen you from asking any questions about problems with the parts you just purchased. “Find a user group” is the extent of support.
Date published: 2021-12-28T00:00:00-05:00
Rated 5 out of 5 by from not working right this product continues to try and alignment with printer causing many problem printing ,faxing
Date published: 2021-12-09T00:00:00-05:00
Rated 5 out of 5 by from Alignment issues when installed Nothing but alignment problems after installing this and the companion printhead
Date published: 2021-07-05T00:00:00-04:00
Rated 5 out of 5 by from Great product Product is great! Shipping not so much, it took almost 2 was to get this! Glad I didn’t need it immediately!
Date published: 2021-02-08T00:00:00-05:00
Rated 5 out of 5 by from Great Product Product is great, but the shipping wasn’t. Happy with the print head cartridge, works great.
Date published: 2021-04-21T00:00:00-04:00
Rated 5 out of 5 by from Printer running after being down for 6 months. Printheads came in quicker than expected, easy to replace old printheads, printer finally working after 6 months. Thank you!
Date published: 2021-03-22T00:00:00-04:00
Rated 5 out of 5 by from Lousy Printer head acting up the moment I got it. Wasting a brand new XL inkcartridge. HP is not answering me and unaccountable.
Date published: 2020-06-03T00:00:00-04:00