- Extended service agreement
- parts and labor
- 3 years
- repair time: 6 hours
- for StorageWorks D2D4112 Upgrade Kit
- D2D4112/4312 Upgrade Kit; StoreOnce 4210 Upgrade Kit
- 4220/4420 Backup Upgrade Kit
HPE Foundation Care Call-to-Repair Service offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a six-hour call-to-repair time, where the commitment is to have the hardware operational within six hours after your call is opened. Software support is 24x7 with a 2-hour response time.