Ivanti Service Manager Help Desk On Premise - license - 1 fixed analyst

Mfg.Part: SM-HD-FXD-L-01 | CDW Part: 4720423 | UNSPSC: 43231501
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Product Details
  • License
  • 1 fixed analyst
  • volume
  • 1-99 licenses
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Ivanti Service Manager Help Desk On Premise - license - 1 fixed analyst
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Main Features
  • License
  • 1 fixed analyst
  • volume
  • 1-99 licenses
Ivanti Help Desk, Ivanti Service Manager's foundation package, provides an easy to use customer service help desk for dealing with inbound ticket requests from any channel - email, web, social, phone, or chat. It also offers case management, self-service options, and knowledge management combined with workflow and automation capabilities. So IT is more efficient, and users are happier and more productive.