- Extended service agreement
- advance parts replacement
- 1 year
- response time: 4 h
- for NetScreen ISG 1000 Advanced
Same-Day is an essential service for network providers with mission-critical networks who cannot wait until the next business day for replacement parts. In addition to all Core Support features, Same-Day provides delivery of covered replacement hardware within four hours of your request. You can request hardware replacements 24 hours a day, 7 days a week, including holidays.
J-Care SameDay Support covers ISG1000-S (Includes Security Module and IDP Subscription).