- 25); Government Licensing Program
Priority provides priority telephone access to experienced support staff during business hours, and after business hours telephone access for emergency product assistance when your critical operations are affected. PrimeSupport Priority can be purchased for all corporate products on an annual basis.
Unlimited, toll-free telephone access to technical support 24 hours a day, 7 days a week
Priority access 24x7
Priority access after business hours for business critical technical support
Response charter: after business hours response within 60 minutes
Access to online KnowledgeCenter at http://knowledge.nai.com