- Extended service agreement
- parts and labor
- 1 year
- business hours
- response time: NBD
- federal government
Only recently has business availability depended so heavily on proactive risk management and mitigation. If it is your charter to maximize protection, minimize downtime, and solve security problems quickly, McAfee's industry-leading software and hardware technical support programs are for you. Preventing problems before they hit you and recovering quickly if they do, are the goals of McAfee's proven hardware support programs. Responsive technical support is now a key element of your company's success.
McAfee Hardware Support Onsite, Next Business Day is created for onsite problem resolution; parts and labor onsite are provided the next business day.
McAfee Gold Technical Support gives you rapid access to McAfee's experienced and highly skilled IT security support staff. Around-the-clock, live telephone support delivers emergency prod